• Marcus Investigation Sign Up

    Marcus Investigation Sign Up

    Welcome from Class Action U! We've partnered with Milberg PLLC to help you join the lawsuit involving Marcus. Please fill out the form below.
  • Milberg is investigating claims against Marcus Bank for secretly sharing users' private financial information with Google and other third-party advertisers without consent. Customers who opened a savings account or CD through the Marcus website had their sensitive data tracked and transmitted without their knowledge. We believe these practices violate federal and state financial privacy laws.

  • Date
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  • Are you 18 years or older?*
  • Have you filed for bankruptcy in the last three years?*
  • Do you have an account with Marcus?*
  • Did you open an Online Savings Account or Certificate of Deposit (CD) through the Marcus website on or after July 1, 2024?*
  • How do you access your Marcus Account?*
  • Do you have an active Google account?*
  • What web browser have you used to access www.Marcus.com?*
  • Have you previously retained a law firm, other than Milberg or Plawinski PLLC, to bring a lawsuit or arbitration against Marcus?*
  • Privacy Policy

  • Congratulations!

    Congratulations! You qualify to bring a claim against Marcus. To move forward, please provide the following information:

  • Did you use a different email for Marcus account than the one entered above?*
  • Format: (000) 000-0000.
  • There appears to be an issue with your phone number. Please ensure the number is correct without country codes.

  • Your data privacy and security are important to us. Click here to review our Privacy Policy: Milberg Privacy Policy

  • By continuing through this form, you represent that you do not own, work for, represent, or contemplate representing the company that is the subject of this arbitration. Milberg considers the following retainer agreement attorney work product and privileged. Any employee of a law firm viewing this document and not seeking representation is in violation of the Model Rules of Professional Conduct, including, but not limited to Rule 4.1.

  • Help us verify your claim

    Marcus may ask you to provide documents that show you used their website and that your personal financial information was collected. Please upload at least one of the following:

  • Do you have screen shots of your Marcus account email and date of website visit?*
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  • If you need additional time, you may temporarily leave this field blank and continue. We'll email you a secure link shortly, allowing you to upload your document when you're ready.

    Please keep an eye out for future correspondence from Milberg ClientCare.Arbitration@Milberg.com

  • Privacy Policy

  • The next step is essential in order to give us the permission we need to pursue this claim on your behalf.

    You will be asked to electronically sign our Attorney-Client Agreement.

    You pay nothing out of pocket.
    You will not be asked for any credit card information to hire our firm.
    If we win, our fee is paid from a percentage of the money we recover for you.
    If we do not win, you pay nothing.

  • By continuing through this form, you represent that you do not own, work for, represent, or contemplate representing the company that is the subject of this arbitration. Milberg considers the following retainer agreement attorney work product and privileged. Any employee of a law firm viewing this document and not seeking representation is in violation of the Model Rules of Professional Conduct, including, but not limited to Rule 4.1.

  • By making this submission you agree to our legal notice and privacy policy. The information you have provided so far does not create an attorney-client relationship. An attorney-client relationship will only be created in a signed, written representation agreement which you 'll see on the next page.

  • Privacy Policy

  • Client Name: {name}

    Client Email: {email}

     

    Re: {name} v. Goldman Sachs Bank USA (d/b/a "Marcus"); The Goldman Sachs Group, Inc; and Goldman Sachs & Co. LLC.

     

    Dear {name}:

     

    This Attorney-Client Agreement ("Agreement") outlines the nature of our engagement, along with our mutual responsibilities and expectations. Kindly take a moment to carefully review this letter and feel free to contact us if you have any questions or require additional clarification.

     

    Scope of the Engagement: This Agreement is between Milberg, LLC ("Milberg"), Plawinski PLLC ("Plawinski") ( each a "Firm", collectively the "Firms," "We", "Us"), and yourself ("Client" or "You") for the purpose of legal representation in connection with your potential claims against Goldman Sachs Bank USA (d/b/a "Marcus"), The Goldman Sachs Group, Inc., and Goldman Sachs & Co. LLC (collectively "Respondent"), arising from Respondent's unlawful data privacy practices concerning Respondent's "Marcus" online banking website.

     

    This representation covers investigation and, if appropriate, pursuing the claims described above. It does not include any other actual or potential causes of action, appeals, or legal services arising from this or any other matter. After this engagement concludes, the Firms will have no further obligation to advise or provide any legal services on your behalf, unless agreed in writing. You expressly authorize the Firms to discuss your account and obtain your account records from Respondent. Client further represents to the Firms that Client has not signed an agreement with any other attorney(s) or firms to pursue claims against Respondent(s).

     

    Arbitration and Consolidation. Arbitration is a simplified means of pursuing legal claims, where disputes are resolved by a neutral arbitrator instead of a judge or jury, discovery is more limited, and the arbitrator's decision is subject to limited court review. While we anticipate arbitration, this Agreement remains in effect regardless of whether the claims are ultimately brought in arbitration, litigated in court, or resolved by settlement before any formal filing. By signing this agreement, You provide us with a limited, enduring power of attorney to sign legal documents that are related to the arbitration, litigation, or settlement of the claims described above, on your behalf. You or We may terminate this limited, enduring power of attorney by terminating this representation, as described below.

     

    Express Settlement Authority: You give us exclusive authorization to negotiate settlements with the company, including as part of a group settlement with other similar claims, and to make decisions about litigation or settlement tactics on your behalf. You give us the right to reject any settlement offer that is not equal to your actual loss, or the maximum allowable damages, whichever is greater, unless we believe that we have achieved the likely best settlement possible under the circumstances. If we bring you a settlement offer from the company or about your claim, the final decision on whether to accept the offer is yours. However, we may advise you that we feel the settlement is fair and reasonable, and if you disagree with our advice, we may withdraw as counsel after giving you reasonable notice or ask the arbitral panel for permission to withdraw as your attorneys consistent with the applicable ethics rules.

     

    Attorney's Fees & Costs: You won't owe us any fees unless we successfully collect a financial recovery for you by payment of an award or settlement of your claim. We agree to represent You on a contingency basis, which means that our fees are a percentage of the settlement, award, or recovery, or other monetary benefit You receive. In the event your claim settles or results in a recovery or award, our fee will be forty percent (40%) of the total gross recovery obtained on Your behalf, unless an arbitrator or court awards a higher fee, in which case the higher amount will apply. If there is no recovery, You owe no fees or costs.

     

    After our fees are deducted, we deduct expenses from your gross recovery. Expenses can include expenses specific to your individual arbitration or expenses that we advance on behalf of all our clients with similar cases for the benefit of the whole group of clients. These expenses may include our usual and customary fees for copying, messenger services and similar items, as well as travel expenses. Expenses that we pay to vendors, arbitrators, experts, or others who assist in the arbitration claim process are not kept by us and are billed at cost. Once there is a recovery, settlement, or judgment in your favor, we will inform you in writing about the amount of expenses to be deducted from your award and the nature of the expense.

     

    In connection with this matter, the Firms have assumed joint responsibility for this representation. If successful, the Firms will share the fee. You will not be charged any additional fees because there is more than one law firm on the case. Milberg will share up to 70% and Plawinski will share up to 30% of the fees in this matter.

     

    If there is a recovery or settlement in this case, you grant us the right to receive any monies resulting therefrom, deduct fees and expenses, and send you the remainder. We will do so as soon as practicable. If we cannot locate you or an authorized representative within 90 days of receipt of the funds, we may either hold such funds in escrow or deposit them with the court. In the event you do not elect how to receive your settlement award, you agree that we may disburse your funds as an electronic debit/credit card to the email address we have on file. You understand that we may have a lien upon any amount recovered for you.

     

    Cooperation: You agree to fully assist and cooperate with us regarding your case. You agree to be truthful and to promptly, accurately, and completely provide us with all relevant facts, preserving all pertinent evidence, and being available for discussions, meetings, and any required court or arbitration proceedings. The representations by Client in the Certification below are material terms of this Agreement.

     

    Consent to Joint Representation and Collective Proceedings: You understand and acknowledge that the Milberg represents other clients with similar claims against the same Respondent(s). By jointly representing multiple clients, the Firms can pool resources and potentially offer a more effective overall strategy; however, this approach may not maximize your individual share of any recovery. The Firms will not favor one client's interest over another. Client further understands that some settlements may be conditioned upon a certain percentage of participants agreeing to resolve their claims through settlement. You understand and acknowledge these benefits and risks, consent to the Firms' joint representation of you alongside other similarly situated clients and waive any conflicts that might arise from such representation. Accordingly, you authorize the Firms to pursue your case in individual, multi-party, collective, representative, or mass arbitration or court proceedings, and to negotiate classwide, collective, mass, coordinated, or representative settlements of claims.

     

    Communications and Confidentiality: You have certain responsibilities as a client, including the responsibility to keep us updated as to your contact information, to promptly respond to our communications, and provide information and documents we need for your claim electronically. Email will be our primary means of communicating with you. It is your duty to keep your contact information up to date and promptly inform us of any changes to personal information. You may receive text messages from us or on our behalf in connection with providing our services to you. All communications and case-related information must be kept strictly confidential. This includes refraining from sharing any information on social media or public platforms.

     

    Termination of the Representation: You have the right to end this Agreement at any time, provided you give the Firms timely written notice. Similarly, the Firms reserve the right to terminate our representation for good cause, including but not limited to, your failure to comply with this Agreement, lack of cooperation, refusal to follow our substantive advice, if continuing to represent you would be unlawful, unethical, ineffective, if there is little or no likelihood of success on the claims' merits, if continued representation would result in an unreasonable financial burden, or for any other reason that is permissible under relevant professional or ethical guidelines.

     

    Arbitration between You and Us. The relationship between You and Us will be governed by New York law, without regard to its conflict of law rules. Any disputes between You and Us will be decided in arbitration by JAMS, under its Streamlined Rules, which can be found here: https://www.jamsadr.com/rules-streamlined-arbitration/, in your county of residence or in New York County, unless the dispute is subject to arbitration under the Part 137 Fee Dispute Resolution program. More information about that program is available here: https://ww2.nycourts.gov/rules/chiefadmin/137.shtml.

     

    Entire Agreement: This Agreement constitutes the sole and entire agreement between the Firms and You and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, it shall not affect any other term or provision of this Agreement or in any other jurisdiction.

     

    Acknowledgment and Agreement: Client hereby acknowledges having read and fully understanding the terms of this Agreement and having had the opportunity to seek independent legal advice before signing this document.

     

    If You agree with the outlined terms, we kindly ask that you sign and return this document to indicate your agreement. We look forward to working with you and advocating on your behalf in this matter.

     

    Sincerely,

     

    /s/ Douglas Sanders

    Douglas H. Sanders

    MILBERG LLC

    1311 Avenida Juan Ponce de León

    San Juan, Puerto Rico 00907

    Tel: (516) 741-5600

    dsanders@milberg.com

     

    /s/ Albert Plawinski

    Albert Plawinski

    PLAWINSKI PLLC

    2101 Pearl St.

    Boulder, CO 80302

    albert@plawinski.law

     

    Agreed to on this _____ day of _________________, 2026.

     

    _______________________________

    {name}

     

    CERTIFICATION

     

    I, the undersigned client, hereby certify that I am eligible to pursue the claims outlined above, because I opened an account with Marcus through their website. Accordingly, I authorize the Firms to file a claim in the appropriate forum seeking monetary compensation, including statutory damages, as well as other available relief. If necessary, I am prepared to provide documentation or testify to confirm this statement.

     

    Furthermore, I authorize the Firms to opt me out of any future modifications to the arbitration agreement in Marcus's Terms of Use applicable to my claim, and/or, upon advance notice from the Firms, opt me out of a class wide settlement of claims if the Firms determine it is in my best interest.

     

    Agreed to on this _____ day of _________________, 2026.

     

    _______________________________

    {name}

  • Date*
     - -
  • Privacy Policy

  • VIA CERTIFIED MAIL & EMAIL Goldman Sachs Bank USA PO Box 70379 Philadelphia, PA 19176. Re: Notice Of Violations of the Electronic Communications Privacy Act, California Invasion of Privacy Act, and Other Claims Against Goldman Sachs Bank USA (d/b/a "Marcus"), The Goldman Sachs Group, Inc., and Goldman Sachs & Co. LLC. To Whom It May Concern, I hereby provide formal notice of my dispute with Goldman Sachs Bank USA (d/b/a "Marcus"), The Goldman Sachs Group, Inc., Goldman Sachs & Co. LLC, and its subsidiaries, affiliates, agents, and partners (collectively, "Marcus"). This dispute concerns Marcus's impermissible tracking, interception, collection, and disclosure of my sensitive, private, financial information to third party advertising and analytics partners without my consent. Marcus is Goldman Sachs's consumer-facing online banking platform that allows consumers to open an Online Savings Account or a high-yield Certificate of Deposit. When applying for an account, users are asked to provide personal and financial information, including their identity, contact details, and financial product preferences. Without Claimants' knowledge or consent, Marcus secretly transmitted sensitive financial information to Google in real time through embedded tracking pixels and cookies, which includes Claimants' applicant status, account type, CD term, and personally identifying information — all of which was then used by Google for its own advertising and marketing purposes. At the time I was creating my account with Marcus, Marcus's interface did not make clear that it would share my private information with any advertisers, and I did not consent to those disclosures. To the extent that Marcus presented me with any privacy notices, any disclosure or consent mechanism presented later in the process did not supply meaningful prior notice and could not retroactively authorize information that had already been captured or transmitted. As a financial institution subject to the Gramm-Leach-Bliley Act (15 U.S.C. § 6802) and the California Financial Information Privacy Act (Cal. Fin. Code § 4052.5), Marcus was required to provide clear and conspicuous notice and, where applicable, a reasonable opportunity to opt out before initially disclosing my nonpublic personal information to nonaffiliated third parties. Marcus failed to do so. By obtaining, collecting, using, and deriving benefits from my personal information, Marcus assumed legal and equitable duties to protect and safeguard that information from disclosure, but failed to do so. Marcus's divulgence and unauthorized disclosure of the contents of my confidential personal information violated my statutory rights under the Electronic Communications Privacy Act ("ECPA"), the California Invasion of Privacy Act ("CIPA"), similar state wiretapping laws, and invaded my constitutional and common law privacy rights. Therefore, I seek the following non-exhaustive remedies: Statutory damages in the amount of $10,000 for violating the Electronic Communications Privacy Act. The maximum statutory damages permitted under applicable state wiretapping laws. Penalties for willful misconduct, if permitted by statute. Reasonable attorneys' fees and costs. Any other equitable or injunctive relief deemed appropriate. I further request a response within fourteen (14) days of receipt of this notice to confirm whether Marcus is willing to engage in early resolution discussions. Should Marcus choose not to respond or if an amicable resolution is not reached within a thirty (30) day period, I intend to initiate individual arbitration with the American Arbitration Association ("AAA") pursuant to pursuant to Section XII of Marcus's Terms and Conditions, attached as Exhibit A (the "Terms"), to the extent Marcus's Terms, or any of its provisions, are not held to be unenforceable, unconscionable, or in conflict with AAA's Consumer Due Process Protocol. If arbitration becomes necessary, I request that Marcus assume full responsibility for all related expenses—or, at a minimum, for those costs that would make arbitration more expensive than proceeding in court. I hereby reject any future modifications to the Terms of Service, dated June 27, 2025, https://www.marcus.com/content/dam/marcus/us/en/pdfs/Marcus_Deposit_Account_Agreement.pdf (including the Privacy Policy), that Marcus may unilaterally impose without my explicit, written agreement. Nothing in this Notice or in any prior or subsequent communication shall be construed as a waiver of my right to contest any terms that unlawfully limit or restrict my substantive or procedural rights or remedies under state or federal law. Nevertheless, out of an abundance of caution and to avoid further delay in resolving my claim, I am making a good-faith effort to comply with any applicable notice or informal dispute resolution requirements. In the meantime, please preserve documents, communications, and electronic data, including internal emails, logs of disclosures, privacy policy versions, any records of third-party data sharing, and all evidence relevant to Marcus's use of tracking technology, including its implementation of third-party trackers embedded into the Marcus website. I authorize Marcus to disclose my confidential account records or other necessary information to my counsel, whose contact information is provided below, so that they may evaluate Marcus's remediation efforts and any potential settlement proposals. Thank you for your prompt attention to this matter. Please direct all communications regarding this matter to the undersigned counsel. Sincerely,
  • cc: Melissa H. Nafash MILBERG PLLC 405 E 50th St. New York, NY 10022 mnafash@milberg.com Main Line: 865-412-2700 Albert Plawinski PLAWINSKI PLLC 2101 Pearl St. Boulder, CO 80302 albert@plawinski.law Attorneys for Claimant
  • Thank you for letting us review your potential claim.

    After review of the information provided, our firm has decided to respectfully decline representation.

  • Privacy Policy

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