• Sony Smart TV Investigation Sign Up

    Sony Smart TV Investigation Sign Up

    Welcome from Class Action U! We've partnered with Milberg PLLC to help you join the lawsuit involving Sony. Please fill out the form below.
  • Milberg is investigating claims against Sony for secretly collecting consumers' viewing data through Automatic Content Recognition technology embedded in Sony BRAVIA Smart TVs without meaningful disclosure or consent. Consumers paid for televisions that tracked and monetized their personal viewing habits across devices without their knowledge. We believe these practices violate consumer protection and privacy laws.

  • Date
     - -
  • Since January 1, 2022, have you purchased a Sony Smart TV?*
  • Is your Sony Smart TV a model released in 2013 or later?*
  • Is your Sony Smart TV a BRAVIA model?*
  • During setup or later in settings, did you see "Samba Interactive TV," "Interactive TV," "Interactive TV Settings," or similar wording?*
  • Do you have any of the following: receipt, order confirmation, photos of the TV label, box, manual, or screenshots of the settings that you can send us?*
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  • Congratulations!

    Congratulations! You qualify to bring a claim against Sony. To move forward, please provide the following information:

  • Format: (000) 000-0000.
  • There appears to be an issue with your phone number. Please ensure the number is correct without country codes.

  • Your data privacy and security are important to us. Click here to review our Privacy Policy: Milberg Privacy Policy

  • By continuing through this form, you represent that you do not own, work for, represent, or contemplate representing the company that is the subject of this arbitration. Milberg considers the following retainer agreement attorney work product and privileged. Any employee of a law firm viewing this document and not seeking representation is in violation of the Model Rules of Professional Conduct, including, but not limited to Rule 4.1.

  • Help us verify your claim

    Sony may require you to produce documentation or proof that you used their services. 

    To help us evaluate your claim, please upload any documents, photos, or screenshots that show your Sony BRAVIA Smart TV, your purchase or use of the TV, or the settings and features related to this case.

    You only need to upload at least one item if you have it available.

    Examples of helpful documents include:

    • Receipt, order confirmation, invoice, or other proof of purchase for your Sony Smart TV
    • Photo or screenshot showing the TV’s model number or serial number
    • Photo of the label on the back or side of the TV, or the label on the box
      Any other document or image showing your ownership, setup, or use of the Sony BRAVIA Smart TV

    What we look for in your documents:

    • Your name, email address, phone number, mailing address, or other identifying information
    • The TV’s model number, serial number, or other product-identifying information
    • Dates showing when you purchased, set up, registered, or used the TV
    • Screens or records showing “Samba Interactive TV,” “Interactive TV,” “Interactive TV Settings,” or similar Sony Smart TV features
    • Documents or images connecting you to the Sony BRAVIA Smart TV at issue 
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  • Need more time to upload documents?

    You may leave this section blank for now, and we can send you a secure link by email so you can upload documents later.

    Please understand, however, that your claim may not be able to proceed without supporting documents. Missing documents may delay review, and if you do not later provide proof of your purchase, ownership, setup, or use of the Sony BRAVIA Smart TV at issue, your claim may be declined or closed.

  • Are you already represented by another lawyer for this SONY claim?*
  • Have you ever signed a release, settlement agreement, or received a payment from SONY relating to this issue?*
  • Are you 18 years of age or older?*
  • By making this submission you agree to our legal notice and privacy policy. The information you have provided so far does not create an attorney-client relationship. An attorney-client relationship will only be created in a signed, written representation agreement which you 'll see on the next page.

  • Privacy Policy

  • The next step is essential in order to give us the permission we need to pursue this claim on your behalf.

    You will be asked to electronically sign our Attorney-Client Agreement.

    You pay nothing out of pocket.
    You will not be asked for any credit card information to hire our firm.
    If we win, our fee is paid from a percentage of the money we recover for you.
    If we do not win, you pay nothing.

  • By continuing through this form, you represent that you do not own, work for, represent, or contemplate representing the company that is the subject of this arbitration. Milberg considers the following retainer agreement attorney work product and privileged. Any employee of a law firm viewing this document and not seeking representation is in violation of the Model Rules of Professional Conduct, including, but not limited to Rule 4.1.

  • Privacy Policy

  • Client Name: {name}

    Client Email: {email}

     

    Re: {name} v. SONY CORPORATION OF AMERICA and SONY ELECTRONICS INC., ("SONY")

     

    Dear {name}:

     

    This Attorney-Client Agreement ("Agreement") outlines the nature of our engagement, along with our mutual responsibilities and expectations. Kindly take a moment to carefully review this letter and feel free to contact us if you have any questions or require additional clarification.

     

    Scope of the Engagement: This Agreement is between Milberg, LLC (the "Firm", "We", "Us") and you ("Client" or "You") for the purpose of legal representation in connection with your potential claims against Sony Corporation of America, and its affiliate Sony Electronics Inc.,, collectively ("Sony"), and/or any other responsible parties (collectively, "Respondents"), arising from deceptive pricing.

     

    This representation covers investigation and, if appropriate, pursuing the claims described above. It does not include any other actual or potential causes of action, appeals, or legal services arising from this or any other matter. After this engagement concludes, the Firm will have no further obligation to advise or provide any legal services on your behalf, unless agreed in writing. You expressly authorize the Firm to discuss your account and obtain your account records from Respondent. Client further represents to the Firm that Client has not signed an agreement with any other attorney(s) to pursue claims against Respondent(s).

     

    Arbitration and Consolidation. Arbitration is a simplified means of pursuing legal claims, where disputes are resolved by a neutral arbitrator instead of a judge or jury, discovery is more limited, and the arbitrator's decision is subject to limited court review. While we anticipate arbitration, this Agreement remains in effect regardless of whether the claims are ultimately brought in arbitration, litigated in court, or resolved by settlement before any formal filing. By signing this Agreement, You provide us with a limited, enduring power of attorney to sign legal documents that are related to the arbitration, litigation, or settlement of the claims described above, on your behalf. You or We may terminate this limited, enduring power of attorney by terminating this representation, as described below.

     

    Express Settlement Authority: You give us exclusive authorization to negotiate settlements with the Respondents, including as part of a group settlement with other similar claims, and to make decisions about litigation or settlement tactics on your behalf. You give us the right to reject any settlement offer that is not equal to your actual loss, or the maximum allowable damages, whichever is greater, unless we believe that we have achieved the likely best settlement possible under the circumstances. If we bring you a settlement offer from the Respondents or about your claim, the final decision on whether to accept the offer is yours. However, we may advise you that we feel the settlement is fair and reasonable, and if you disagree with our advice, we may withdraw as counsel after giving you reasonable notice or ask the arbitral panel for permission to withdraw as your attorneys consistent with the applicable ethics rules.

     

    Attorney's Fees & Costs: You won't owe us any fees unless we successfully collect a financial recovery for you by payment of an award or settlement of your claim. We agree to represent You on a contingency basis, which means that our fees are a percentage of the settlement, award, or recovery, or other monetary benefit You receive. In the event your claim settles or results in a recovery or award, our fee will be forty percent (40%) of the total gross recovery obtained on Your behalf, unless an arbitrator or court awards a higher fee, in which case the higher amount will apply. If there is no recovery, You owe no fees or costs.

     

    After our fees are deducted, we deduct expenses from your gross recovery. Expenses can include expenses specific to your individual arbitration or expenses that we advance on behalf of all our clients with similar cases for the benefit of the whole group of clients. These expenses may include our usual and customary fees for copying, messenger services and similar items, as well as travel expenses. Additionally, to improve efficiency and lower costs, the Firm may use AI-driven solutions for select tasks, e.g. fact investigations, document review, and other routine activities, under the supervision of licensed attorneys, while taking reasonable steps to safeguard client confidentiality. Expenses that we pay to vendors, arbitrators, experts, or others who assist in the arbitration claim process are not kept by us and are billed at cost. Once there is a recovery, settlement, or judgment in your favor, we will inform you in writing of the amount of expenses to be deducted from your award and the nature of the expense.

     

    If there is recovery or settlement in this case, you grant us the right to receive any monies resulting therefrom, deduct fees and expenses, and send you the remainder. We will do so as soon as practicable. If we cannot locate you or an authorized representative within 90 days of receipt of the funds, we may either hold such funds in escrow or deposit them with the court. In the event you do not elect how to receive your settlement award, you agree that we may disburse your funds as an electronic debit/credit card to the email address we have on file. You understand that we may have a lien upon any amount recovered for you.

     

    You acknowledge that we may associate with other counsel in connection with your claim, in which event we will split our attorney's fee with co-counsel. It will not increase your overall fee obligation.

     

    Cooperation: You agree to fully assist and cooperate with us regarding your case. You agree to be truthful and to promptly, accurately, and completely provide us with all relevant facts, preserving all pertinent evidence, and being available for discussions, meetings, and any required court or arbitration proceedings. The representations by Client in the Certification below are material terms of this Agreement.

     

    Consent to Joint Representation and Collective Proceedings: You understand and acknowledge that the Firm represents other clients with similar claims against the same Respondent(s). By jointly representing multiple clients, the Firm can pool resources and potentially offer a more effective overall strategy; however, this approach may not maximize your individual share of any recovery. The Firm will not favor one client's interest over another. Client further understands that some settlements may be conditioned upon a certain percentage of participants agreeing to resolve their claims through settlement. You understand and acknowledge these benefits and risks, consent to the Firm's joint representation of you alongside other similarly situated clients and waive any conflicts that might arise from such representation. Accordingly, you authorize the Firm to pursue your case in individual, multi-party, collective, representative, or mass arbitration or court proceedings, and to negotiate classwide, collective, mass, coordinated, or representative settlements of claims.

     

    Communications and Confidentiality: You have certain responsibilities as a client, including the responsibility to keep us updated as to your contact information, to promptly respond to our communications, and provide information and documents we need for your claim electronically. Email will be our primary means of communicating with you. It is your duty to keep your contact information up to date and promptly inform us of any changes to personal information. You may receive text messages from us or on our behalf in connection with providing our services to you. All communications and case-related information must be kept strictly confidential. This includes refraining from sharing any information on social media or public platforms.

     

    Termination of the Representation: You have the right to end this Agreement at any time, provided you give the Firm timely written notice. Similarly, the Firm reserves the right to terminate our representation for good cause, including but not limited to, your failure to comply with this Agreement, lack of cooperation, refusal to follow our substantive advice, if continuing to represent you would be unlawful, unethical, ineffective, if there is little or no likelihood of success on the claims' merits, if continued representation would result in an unreasonable financial burden, or for any other reason that is permissible under relevant professional or ethical guidelines.

     

    Arbitration between You and Us. The relationship between You and Us will be governed by New York law, without regard to its conflict of law rules. Any disputes between You and Us will be decided in arbitration by the JAMS, under its Streamlined Rules, which can be found here: https://www.jamsadr.com/rules-streamlined-arbitration/, in your county of residence or in New York County, unless the dispute is subject to arbitration under the Part 137 Fee Dispute Resolution program. More information about that program is available here: https://ww2.nycourts.gov/rules/chiefadmin/137.shtml.

     

    Entire Agreement: This Agreement constitutes the sole and entire agreement between the Firm and You and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, it shall not affect any other term or provision of this Agreement or in any other jurisdiction.

     

    Acknowledgment and Agreement: Client hereby acknowledges having read and fully understanding the terms of this Agreement and having had opportunity to seek independent legal advice before signing this document.

     

    If You agree with the outlined terms, we kindly ask that you sign and return this document to indicate your agreement. We look forward to working with you and advocating on your behalf in this matter.

     

    Sincerely,

     

    /s/ Douglas H. Sanders

    Douglas H. Sanders

    MILBERG LLC

    1311 Avenida Juan Ponce de León

    San Juan, Puerto Rico 00907

    Tel: (516) 741-5600

    dsanders@milberg.com

     

    Agreed to on this _____ day of _________________, 2026.

     

    _______________________________

    [INSERT NAME]

     

    CERTIFICATION

     

    I, the undersigned client, hereby certify that I am eligible to pursue the claims outlined above because I purchased a Sony Electronic "Sony Smart TV," from which utilized Automatic Content Recognition technology in violation of state consumer protection, privacy, or right of publicity laws. Sony Electronics Inc. and Sony Corporation of America's, operation of an unlawful Automatic Content Recognition data collection system violated my privacy rights, including but not limited to tracking my viewing and listening data without my consent and misleading me into believing my audio and visual preferences were not being shared or tracked across other devices. Sony Electronics Inc. and Sony Corporation of America wrongfully misled to me to believe the "smart" technology was used only for a personalization service of recommended content.

     

    I further certify that I have not retained any other attorney or law firm to pursue the same or substantially similar claims against Sony Electronics Inc. or Sony Corporation of America. I am not a party to any other active lawsuit, arbitration, or legal proceeding asserting such claims against Sony Electronics Inc. or Sony Corporation of America. I understand that if I have retained, or do retain, another attorney or law firm to pursue such claims, the Firm reserves the right to terminate its representation of me.

     

    I am not a named plaintiff in any pending class action asserting claims against Sony Electronics Inc. or Sony Corporation of America for the same conduct.

     

    Accordingly, I authorize the Firm to file a claim in the appropriate forum seeking monetary compensation, including statutory damages, as well as other available relief. Furthermore, I authorize the Firm to opt me out of any future modifications to the arbitration agreement in Sony Electronics Inc. or Sony Corporation of America's Terms applicable to my claim, and/or, upon advance notice from the Firm, opt me out of a classwide settlement of claims if the Firm determines it is in my best interest.

     

    If necessary, I am prepared to provide documentation or testify to confirm this statement.

     

    Agreed to on this _____ day of _________________, 2026.

     

    _______________________________

    [INSERT NAME]

  • Date*
     - -
  • Privacy Policy

  • VIA CERTIFIED MAIL – RETURN RECEIPT REQUESTED Sony Corporation Of America 25 Madison Avenue, New York, NY 10010 Sony Electronics Inc. Attn: Legal Department 16535 Via Esprillo, MZ 1105 San Diego, CA 92127 Re: Notice of Dispute Concerning Sony Smart TV Viewing-Data Collection, Consent Practices, and Related Relief To Whom It May Concern: I hereby provide notice of my individual dispute with Sony Electronics Inc. and Sony Corporation of America, together with its subsidiaries, affiliates, agents, and partners (collectively, "Sony"), together with its subsidiaries, affiliates, agents, and related entities (collectively, "Sony"), concerning the collection, use, and disclosure of viewing information and related device data through my Sony smart television, including through features described as "Samba Interactive TV," "Interactive TV," "Interactive TV Settings," and/or similar data collection or personalization settings. Nature and Basis of Dispute I purchased, set up, and used in [STATE] a Sony BRAVIA smart television that I understand is within the subset of BRAVIA models alleged to use ACR through Samba TV or a similar third-party service. Based on the information currently available to me, Sony's smart-TV software and consent flow did not clearly and conspicuously disclose the nature, scope, and consequences of Sony's viewing-data collection practices at the point of purchase or setup. Instead, Sony presented privacy and consent materials in a way that did not reasonably inform me that Sony allegedly collected granular viewing information and related device data for profiling, advertising, and related commercial purposes. My dispute concerns, among other things, Sony's alleged failure to provide clear and conspicuous disclosures regarding the existence, operation, and consequences of its automated content recognition and related viewing-data practices; Sony's use of confusing or incomplete labels for those practices; Sony's presentation of consent requests during forced or high-friction device setup; and Sony's use of an opt-out process that was materially less accessible than the initial opt-in path. Public allegations presently available describe Sony's BRAVIA setup flow as presenting a privacy-policy opt-in during setup while placing later disabling steps behind a multi-step settings path associated with "Samba Interactive TV." Based on the information currently available to me, I contend that Sony failed to adequately disclose material facts concerning the collection and monetization of viewing information and related identifiers, obtained purported consent through misleading, incomplete, or unfair consent architecture, and used or shared viewing-related data in ways that consumers would not reasonably understand from Sony's disclosures. Publicly filed allegations further state that Sony's disclosures did not clearly explain that the challenged tracking could extend beyond native app use and could include content visible through other inputs and connected devices. As a result of Sony's conduct, I have suffered injury including, at minimum, loss of the benefit of my bargain, overpayment for a television sold without clear disclosure of its data-extraction features, and economic injury because I paid for a product that was worth less than represented and worth less than it would have been absent the challenged conduct. I have also suffered invasion of privacy and injury from the unauthorized extraction and commercial exploitation of my valuable viewing and related personal data. The full extent of my damages and available remedies remains under investigation. Without limiting any claims, defenses, or remedies, and to the extent permitted by applicable law, I assert claims including unfair, deceptive, or misleading acts or practices; fraudulent, negligent, or intentional omission or concealment; invasion of privacy and analogous privacy-based claims, including wiretapping and video privacy claims; unjust enrichment, restitution, or disgorgement; and any other statutory or common-law claims. This notice is provided without waiving any right to amend, supplement, refine, or add claims as additional facts are confirmed. Relief Sought I seek all relief available to me on an individual basis under applicable law and contract, including, as applicable: (a) monetary compensation in an amount to be supported through further claim-specific information, including but not limited to statutory damages where available, actual damages, benefit-of-the-bargain or overpayment damages, restitution, disgorgement, and any other recoverable monetary relief; (b) deletion of improperly collected data associated with me; (c) cessation of any ongoing collection, sharing, sale, disclosure, profiling, or monetization of my viewing and related device data absent valid, informed, and express consent; (d) reasonable attorneys' fees, costs, and expenses where recoverable; and (e) any further legal or equitable relief available under applicable law. A final damages computation specific to my claim requires information presently in Sony's possession and additional claim-specific facts. Accordingly, my damages assessment and settlement position may be supplemented, refined, or expanded as additional facts become available. I request that Sony preserve all documents and electronically stored information relevant to this dispute, including but not limited to purchase- and account-linked records; device identifiers; firmware and settings logs; onboarding flows; consent records; privacy-policy versions; ACR / Samba Interactive TV settings history; data collection, sharing, and deletion logs; and communications concerning the design, naming, and operation of the challenged features. I also request and authorize that Sony provide to my counsel, in a reasonably usable format, my purchase, account, device, consent, and data-collection records relevant to this dispute to facilitate evaluation and potential resolution of this dispute. Request for Pre-Arbitration Resolution I am providing this Notice of Dispute before initiating formal proceedings to afford Sony an opportunity to discuss an informal resolution of this dispute pursuant to any dispute-resolution procedure Sony contends applies to my claims. If Sony wishes to discuss resolution before arbitration is initiated, please contact my attorneys copied below. If this dispute is not resolved informally within the time required by any applicable governing terms after this notice is received, I intend to pursue my rights through individual arbitration. In doing so, I expressly reserve all arguments concerning the interpretation, applicability, formation, enforceability, conscionability, scope, and effect of any arbitration or dispute-resolution provision Sony may invoke, including any argument that such provision is unenforceable, inapplicable, waived, or inconsistent with governing law or applicable arbitral rules. I also reject, and do not consent to, any unilateral modification of Sony's Terms, Privacy Policy, product terms, software terms, or any other purportedly applicable terms unless I affirmatively agree in a separate signed writing. If formal proceedings become necessary, I will seek all fees, costs, expenses, and other relief available under applicable law, contract, or the applicable forum's rules. Nothing in this Notice should be construed as a complete statement of all facts, claims, legal theories, damages, remedies, or grounds relating to this dispute. I expressly reserve all rights, remedies, claims, arguments, objections, and positions, including the right to amend, supplement, refine, or expand the factual and legal basis of this dispute as additional information becomes available. Please direct all communications regarding this matter to my counsel copied below. Sincerely,
  • cc: Gary M. Klinger MILBERG, PLLC 227 W Monroe Street, Suite 2100 Chicago, IL 60606 gklinger@milberg.com Christian K. Torres Ruby Moscone MILBERG, PLLC 405 E 50th Street New York, New York 10022 ctorres@milberg.com rmoscone@milberg.com Tel. (865) 412-2700 Attorneys for Claimant
  • Thank you for letting us review your potential claim.

    After review of the information provided, our firm has decided to respectfully decline representation.

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