• ProPark Mobility Investigation Sign Up

    ProPark Mobility Investigation Sign Up

    Welcome from Class Action U! We've partnered with Milberg PLLC to help you join the lawsuit involving ProPark Mobility. Please fill out the form below.
  • Milberg is investigating whether ProPark Mobility's parking, billing, and enforcement practices may have violated state and federal laws that protect consumers from misleading business practices, improper use of DMV information, junk fees, and improper collection or enforcement activity. 

    Please answer based on your own recollection and any records you may have.

  • Date
     - -
  • Did ProPark send you a parking violation, such as a "citation" or "notice" demanding payment because it claimed your vehicle had not paid for parking, overstayed, or violated parking rules?*
  • ProPark Mobility may use different names for these documents, including "citation," "violation notice," "notice of parking violation," "notice of charge," "parking notice," "late notice," "collection notice," "mail-in parking fee" and the like.

  • Did the citation you received have any of the following language? Select all that apply.*
  • Did you receive your citation in the mail?*
  • If the lot was located in California, did your parking violation document include a photo, scan, or other image of your license plate?*
  • Privacy Policy

  • Congratulations!

    Thank you. You may fit the initial screening criteria for this investigation. Please provide your contact information so Milberg can review your submission.

  • Is the email address you provided above the same email address you used with ProPark?*
  • Format: (000) 000-0000.
  • There appears to be an issue with your phone number. Please ensure the number is correct without country codes.

  • Your data privacy and security are important to us. Click here to review our Privacy Policy: Milberg Privacy Policy

  • Vehicle and Citation Details

    To help us match your submission to the ProPark Mobility notice or payment demand, please provide the following information. If you do not have all of this information, you may still continue to submit your information.
  • Did you pay ProPark the amount demanded in the parking citation?
  • Help us verify your claim

    ProPark may require you to produce documentation or proof that you used their services. 

  • Do you have, or can you look for, proof or records that may help show your use of ProPark's services?*
  • Helpful documents include:

    • ProPark notice, invoice, citation, late notice, payment demand, or collection communication
    • Receipt, payment confirmation, refund record
    • Screenshot of payment portal, app, website, QR code, or text-to-pay flow
    • Photos of parking signs, rate signs, entrance signs, or payment instructions
    • Emails, texts, dispute messages, or refund-denial communications
    • Anything else related to the ProPark charge or notice
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  • You may skip the upload section and submit the form now. However, missing documents may delay our review or prevent us from proceeding with your claim. If you do not upload documents now, we may email you a secure link to provide them later.

  • Privacy Policy

  • Thank you for completing the questionnaire. Please confirm the statements below.

  • Have you previously received any money, settlement payment, arbitration payment, or other compensation for this dispute against ProPark?*
  • The information I provided is true and accurate to the best of my knowledge.*
  • I authorize Milberg to contact me about this investigation.*
  • If necessary, I am prepared to provide documents or testimony confirming this information.*
  • Select Save My Info to save your information. It will not be reviewed until you complete and electronically sign the Attorney-Client Agreement.

  • You will now be asked to electronically sign our Attorney-Client Agreement. This is essential in order to give us the permission we need to pursue this claim on your behalf.

    You pay nothing out of pocket.
    You will not be asked for any credit card information to hire our firm.
    If we win, our fee is paid from a percentage of the money we recover for you.
    If we do not win, you pay nothing.

  • By continuing through this form, you represent that you do not own, work for, represent, or contemplate representing the company that is the subject of this arbitration. Milberg considers the following retainer agreement attorney work product and privileged. Any employee of a law firm viewing this document and not seeking representation is in violation of the Model Rules of Professional Conduct, including, but not limited to Rule 4.1.

  • Privacy Policy

  • Client Name: {legalName}
    Client Email: {typeA206}

    Re: {legalName} v. PROPARK MOBILITY 

    Dear {legalName}:


    This Attorney-Client Agreement (“Agreement”) outlines the nature of our engagement, along with our mutual responsibilities and expectations. Kindly take a moment to carefully review this letter and feel free to contact us if you have any questions or require additional clarification.

    Scope of the Engagement: This Agreement is between Milberg, LLC (the “Firm”, “We”, “Us”) and you (“Client” or “You”) for the purpose of legal representation in connection with your potential claims against  ProPark Mobility together with its subsidiaries, affiliates, agents, and related entities (collectively, “Respondents” or “ProPark”), arising from alleged violations of state consumer protection laws. 

    This representation covers investigation and, if appropriate, pursuing the claims described above. It does not include any other actual or potential causes of action, appeals, or legal services arising from this or any other matter. After this engagement concludes, the Firm will have no further obligation to advise or provide any legal services on your behalf, unless agreed in writing. You expressly authorize the Firm to discuss your account and obtain your account records from Respondent. Client further represents to the Firm that Client has not signed an agreement with any other attorney(s) to pursue claims against Respondent(s).

    Arbitration and Consolidation. Arbitration is a simplified means of pursuing legal claims, where disputes are resolved by a neutral arbitrator instead of a judge or jury, discovery is more limited, and the arbitrator’s decision is subject to limited court review. While we anticipate arbitration, this Agreement remains in effect regardless of whether the claims are ultimately brought in arbitration, litigated in court, or resolved by settlement before any formal filing. By signing this Agreement, You provide us with a limited, enduring power of attorney to sign legal documents that are related to the arbitration, litigation, or settlement of the claims described above, on your behalf. You or We may terminate this limited, enduring power of attorney by terminating this representation, as described below.

    Express Settlement Authority: You give us exclusive authorization to negotiate settlements with the Respondents, including as part of a group settlement with other similar claims, and to make decisions about litigation or settlement tactics on your behalf. You give us the right to reject any settlement offer that is not equal to your actual loss, or the maximum allowable damages, whichever is greater, unless we believe that we have achieved the likely best settlement possible under the circumstances. If we bring you a settlement offer from the Respondents or about your claim, the final decision on whether to accept the offer is yours. However, we may advise you that we feel the settlement is fair and reasonable, and if you disagree with our advice, we may withdraw as counsel after giving you reasonable notice or ask the arbitral panel for permission to withdraw as your attorneys consistent with the applicable ethics rules. 

    Attorney’s Fees & Costs: You won’t owe us any fees unless we successfully collect a financial recovery for you by payment of an award or settlement of your claim. We agree to represent You on a contingency basis, which means that our fees are a percentage of the settlement, award, or recovery, or other monetary benefit You receive. In the event your claim settles or results in a recovery or award, our fee will be forty percent (40%) of the total gross recovery obtained on Your behalf, unless an arbitrator or court awards a higher fee, in which case the higher amount will apply. If there is no recovery, You owe no fees or costs. 

    After our fees are deducted, we deduct expenses from your gross recovery. Expenses can include expenses specific to your individual arbitration or expenses that we advance on behalf of all our clients with similar cases for the benefit of the whole group of clients. These expenses may include our usual and customary fees for copying, messenger services and similar items, as well as travel expenses. Additionally, to improve efficiency and lower costs, the Firm may use AI-driven solutions for select tasks, e.g. fact investigations, document review, and other routine activities, under the supervision of licensed attorneys, while taking reasonable steps to safeguard client confidentiality. Expenses that we pay to vendors, arbitrators, experts, or others who assist in the arbitration claim process are not kept by us and are billed at cost. Once there is a recovery, settlement, or judgment in your favor, we will inform you in writing of the amount of expenses to be deducted from your award and the nature of the expense.

    If there is recovery or settlement in this case, you grant us the right to receive any monies resulting therefrom, deduct fees and expenses, and send you the remainder. We will do so as soon as practicable. If we cannot locate you or an authorized representative within 90 days of receipt of the funds, we may either hold such funds in escrow or deposit them with the court. In the event you do not elect how to receive your settlement award, you agree that we may disburse your funds as an electronic debit/credit card to the email address we have on file. You understand that we may have a lien upon any amount recovered for you.

    You acknowledge that we may associate with other counsel in connection with your claim, in which event we will split our attorney’s fee with co-counsel. It will not increase your overall fee obligation. 

    Cooperation: You agree to fully assist and cooperate with us regarding your case. You agree to be truthful and to promptly, accurately, and completely provide us with all relevant facts, preserving all pertinent evidence, and being available for discussions, meetings, and any required court or arbitration proceedings. The representations by Client in the Certification below are material terms of this Agreement.

    Consent to Joint Representation and Collective Proceedings: You understand and acknowledge that the Firm represents other clients with similar claims against the same Respondent(s). By jointly representing multiple clients, the Firm can pool resources and potentially offer a more effective overall strategy; however, this approach may not maximize your individual share of any recovery. The Firm will not favor one client’s interest over another. Client further understands that some settlements may be conditioned upon a certain percentage of participants agreeing to resolve their claims through settlement. You understand and acknowledge these benefits and risks, consent to the Firm’s joint representation of you alongside other similarly situated clients and waive any conflicts that might arise from such representation. Accordingly, you authorize the Firm to pursue your case in individual, multi-party, collective, representative, or mass arbitration or court proceedings, and to negotiate classwide, collective, mass, coordinated, or representative settlements of claims.

    Communications and Confidentiality: You have certain responsibilities as a client, including the responsibility to keep us updated as to your contact information, to promptly respond to our communications, and provide information and documents we need for your claim electronically. Email will be our primary means of communicating with you. It is your duty to keep your contact information up to date and promptly inform us of any changes to personal information. You may receive text messages from us or on our behalf in connection with providing our services to you. All communications and case-related information must be kept strictly confidential. This includes refraining from sharing any information on social media or public platforms.

    Termination of the Representation: You have the right to end this Agreement at any time, provided you give the Firm timely written notice. Similarly, the Firm reserves the right to terminate our representation for good cause, including but not limited to, your failure to comply with this Agreement, lack of cooperation, refusal to follow our substantive advice, if continuing to represent you would be unlawful, unethical, ineffective, if there is little or no likelihood of success on the claims’ merits, if continued representation would result in an unreasonable financial burden, or for any other reason that is permissible under relevant professional or ethical guidelines.

    Arbitration between You and Us. The relationship between You and Us will be governed by New York law, without regard to its conflict of law rules. Any disputes between You and Us will be decided in arbitration by the JAMS, under its Streamlined Rules, which can be found here: https://www.jamsadr.com/rules-streamlined-arbitration/, in your county of residence or in New York County, unless the dispute is subject to arbitration under the Part 137 Fee Dispute Resolution program. More information about that program is available here: https://ww2.nycourts.gov/rules/chiefadmin/137.shtml. 

    Entire Agreement: This Agreement constitutes the sole and entire agreement between the Firm and You and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, it shall not affect any other term or provision of this Agreement or in any other jurisdiction. 

    Acknowledgment and Agreement: Client hereby acknowledges having read and fully understanding the terms of this Agreement and having had opportunity to seek independent legal advice before signing this document. 

    If You agree with the outlined terms, we kindly ask that you sign and return this document to indicate your agreement. We look forward to working with you and advocating on your behalf in this matter.

    Sincerely,


    /s/ Douglas H. Sanders 
    Douglas H. Sanders 
    MILBERG LLC 
    1311 Avenida Juan Ponce de León 
    San Juan, Puerto Rico 00907 
    Tel: (516) 741-5600 
    dsanders@milberg.com 


    CERTIFICATION

    I, the undersigned client, hereby certify that I am 18 years or older, and: 

    ■ I am submitting this information based on my own experience, not on behalf of someone else. 

    ■  I am eligible to pursue the claims outlined above based on my present recollection, the documents currently available to me, and counsel’s investigation to date.

    ■ This is my first time submitting information about {campaign} to Milberg or any other law firm or attorney. 

    ■ I understand that if I have retained, or do retain, another attorney or law firm to pursue such claims, the Firm reserves the right to terminate its representation of me.

    ■  I am not a party to any other active lawsuit, class action, arbitration, or legal proceeding asserting such claims against {campaign}. 

    Accordingly, I authorize the Firm to evaluate the claims described above and, if the Firm determines that further action is warranted, to pursue those claims in the appropriate forum seeking monetary compensation, including statutory damages, as well as other available relief. 

    Furthermore, I authorize the Firm to opt me out of any future modifications to the arbitration agreement in {campaign}’s Terms applicable to my claim, and/or, upon advance notice from the Firm, opt me out of a classwide settlement of claims if the Firm determines it is in my best interest. 

    If necessary, I am prepared to provide documentation or testify to confirm this statement.


    Agreed to on this _____ day of _________________, 2026.


    _______________________________

    {legalName}

  • Date*
     - -
  • VIA EMAIL

    Legal Department/Courtney Keany, 
    PROPARK One Union Place, 
    Hartford, CT 06103

    Re: Notice of Individual Dispute Concerning ProPark Mobility’s Parking Notice Practices

    To Whom It May Concern:

    I hereby provide notice of my individual dispute with ProPark Mobility, together with their subsidiaries, affiliates, agents, and related entities (individually or collectively referred to here as “ProPark”), arising from ProPark’s license-plate, vehicle, location, and parking-session data practices; its parking-notice, billing, collection, and enforcement practices; and its unfair, deceptive, misleading, or unlawful pricing practices.

    Nature and Basis of Dispute

    I used a parking location serviced or associated with ProPark in {typeA197}. To the best of my recollection, this occurred on or about {typeA236}. I parked there with a vehicle bearing license plate {typeA185}, {typeA239}.

    In connection to that visit, I received one or more ProPark parking citations, notices, invoices, or payment demands concerning my vehicle or parking session. The document alleged that I owed money and contained enforcement-oriented wording or design features, such as a citation or violation number, a due date, stated penalties or late charges, references to collections, booting, towing, legal action, or other consequences for nonpayment. Based on the appearance, wording, and payment instructions, I understood ProPark to be asserting a formal sanction that carried legal or official consequences if I did not pay. I have since come to understand that ProPark is a private company, and under my home state laws, does not have governmental authority to issue citations or impose monetary sanctions of this kind. By styling its collection notices as citations and using the above-described language that created a false appearance of governmental authority, ProPark engaged in unfair, deceptive, and misleading practices in violation of my home state’s consumer protection laws. I seek relief under applicable federal and state pricing, advertising, contract, restitution, and equitable laws, including as to junk fees or drip pricing. 

    [INCLUDE ONLY IF YES QUESTION 6]. Further, and based on my current understanding and counsel’s investigation, ProPark used license plate recognition or similar technology on my vehicle without complying with California’s Automated License Plate Recognition Law, Civil Code §§ 1798.90.5 et seq. Among other things, I did not receive, see, or have a meaningful opportunity to review a compliant California ALPR usage and privacy policy before ProPark collected or used my license plate information. As a result, I dispute that ProPark complied with California’s ALPR law when it collected, used, retained, disclosed, or processed my license plate information and related vehicle and location data.

    [INCLUDE ONLY IF MAILING ANSWER MET ON Q 4] Additionally, ProPark mailed this notice to my home address. To the best of my recollection, I did not provide ProPark with my home address prior to receiving that mailing. On information and belief, ProPark obtained my name and home address by accessing, directly or through an agent or vendor, information from a motor vehicle record maintained by a state department of motor vehicles in connection with the automatic recognition software used on my license plate. I contend that this conduct violated, or gives rise to claims under, the Driver’s Privacy Protection Act, 18 U.S.C. Sections 2721 through 2725, which restricts the knowing obtaining, disclosure, or use of personal information from motor vehicle records for purposes not permitted by the statute.

    Relief Sought

    I seek all relief available under applicable law, including statutory damages where available; restitutionary relief and disgorgement; injunctive and equitable relief requiring ProPark to cease the deceptive and misleading conduct of issuing government-style citations and challenged privacy violations; attorneys’ fees, arbitration fees, costs, and any additional relief available under law, contract, arbitration rules, or equity. This includes a refund of any amounts ProPark unlawfully collected from me, including but not limited to, any fees, penalties, or “violation” amounts paid in response to ProPark’s unlawful citations or mandatory undisclosed charges. [INCLUDE ONLY IF Q4 MAILING ANSWER MET]. My relief sought also includes $2,500 for each violation of the Driver’s Privacy Protection Act that occurred in connection with my visit at the ProPark-owned lot. [INCLUDE ONLY IF YES Q 6]. Separately and independently, I seek relief for all statutory or liquidated damages under applicable privacy laws, including at least $2,500 under California’s Automated License Plate Recognition Law, Civil Code §§ 1798.90.5 et seq. For the above-described violation involving my license plate capture.

    My current good-faith calculation of monetary relief is at least $5,000, based on statutory or liquidated damages presently understood to be available, subject to supplementation after ProPark provides the records and information necessary to evaluate the full scope of my damages, statutory remedies, payments, fees, data use, and other available relief.

    Please preserve all documents, ESI, data, logs, images, communications, policies, disclosures, and records that may relate to this dispute, including but not limited to the parking event, notice or payment demand, fee breakdown, payment and refund history, dispute communications, plate or vehicle images, LPR/ALPR records, address-source records, vendor or third-party disclosures, collection activity, and relevant terms, signage, rates, privacy policies, and payment-flow disclosures. ProPark should suspend any routine deletion, rotation, retention-limit, overwriting, or destruction process that may affect those records. I further request that ProPark provide the preserved records and any other information necessary to evaluate this dispute and calculate damages, including an explanation of how ProPark obtained my mailing address.

    Informal Resolution

    I am providing this Notice in good faith to give the ProPark an opportunity to discuss an informal resolution of my dispute before formal proceedings become necessary. Without conceding that any pre-dispute notice, informal-resolution process, waiting period, or other condition precedent is contractually required, applicable, enforceable, or unsatisfied, I am willing to engage in good-faith informal-resolution discussions during the 14 days following ProPark’s receipt of this Notice. I reserve the right to initiate arbitration or another proceeding sooner if reasonably necessary to preserve my claims.

    If the dispute is not resolved, I am prepared to initiate individual arbitration before the American Arbitration Association and pursue any other available remedy. If arbitration becomes necessary, I will seek all recoverable attorneys’ fees and, to the fullest extent permitted by applicable law, contract, and arbitral rules, the maximum permissible allocation to the ProPark of filing fees, administrative fees, arbitrator compensation, and other arbitration-related costs. My election to pursue arbitration does not concede that arbitration is mandatory or exclusive.

    I expressly reserve all arguments and objections concerning the existence, validity, formation, assent, notice, identity and applicable version, applicability, scope, interpretation, and enforceability of any arbitration or related dispute-resolution terms the ProPark may invoke. These reservations include any term concerning pre-dispute notice, informal resolution, cure, waiting periods, or other conditions precedent; contractual deadlines or limitations periods; governing law, forum, venue, administrator or arbitrator selection, arbitral rules, or delegation; confidentiality; individual-only, consolidated, coordinated, batched, bellwether, or mass-filing procedures; fees, deposits, costs, or fee shifting; waivers or restrictions on claims, procedures, remedies, or relief; and amendments or modifications. I also reserve all arguments that any such requirement was satisfied, substantially complied with, waived or forfeited by the ProPark, excused, inapplicable, or unenforceable. Nothing in this Notice waives any claim, remedy, objection, defense, or right to proceed in any otherwise available forum.

    I authorize ProPark to communicate with my counsel identified below regarding this dispute and to produce to them all records and information associated with me that are reasonably necessary to evaluate and resolve this dispute.

    This Notice is not a complete statement of all facts, claims, legal theories, damages, remedies, defenses, objections, responses, or grounds. I reserve the right to amend, supplement, refine, narrow, expand, or otherwise modify this Notice and my requested relief based upon additional investigation, records, technical analysis, discovery, expert review, arbitration proceedings, litigation proceedings, or other information. If ProPark believes that additional information is required to evaluate or resolve this dispute, please identify the specific information requested and the contractual or legal basis for the request.

    Please direct all communications concerning this dispute to my counsel identified below.

    Sincerely,

  • By and through counsel,

    Gary M. Klinger  
    MILBERG PLLC  
    227 W. Monroe Street, Suite 2100  
    Chicago, IL 60606  
    gklinger@milberg.com

    Christian K. Torres  
    Ruby Moscone
    MILBERG PLLC  
    405 E. 50th Street  
    New York, NY 10022  
    ctorres@milberg.com
    Rmoscone@milberg.com 
    Tel. (865) 412-2700  
    Attorneys for Claimant

  • Privacy Policy

  • Thank you for your interest.

    Based on the information provided, we are unable to move forward with your claim at this time.

  • Privacy Policy

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