• Credit Genie Investigation Sign Up

    Credit Genie Investigation Sign Up

    Welcome from ClassAction.org! We've partnered with Milberg PLLC to help you join the lawsuit involving Credit Genie. Please fill out the form below.
  • Milberg is investigating claims against Credit Genie for charging excessive, hidden fees on cash advances that far exceed legal interest rate limits. Credit Genie also imposed unlawful barriers to cancellation and continued charging membership fees even after customers cancelled their accounts. We believe these practices violate federal and state consumer protection laws.

  • Date
     - -
    2 digit month, 2 digit day, 4 digit year
  • Are you 18 years or older?*
  • Have you previously retained a law firm other than Milberg to bring a lawsuit or arbitration against Credit Genie?*
  • Have you filed for bankruptcy in the last 3 years?*
  • Did you have a Credit Genie account on or after September 1, 2022?*
  • Do you still have an active Credit Genie account?*
  • Did you receive cash through Credit Genie's cash advance product?*
  • When did you last receive a cash advance from Credit Genie?*
  • Did you pay an Instant or Express Delivery fee to receive your cash advance faster?*
  • Did you pay a tip?*
  • Did you cancel your Credit Genie account and get charged the membership fee after canceling your account?*
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  • Good News!

    You may fit the initial screening criteria for this investigation. Please provide your contact information so Milberg can review your submission.

  • Email*
  • Is the email address you provided above the same email address you used with Credit Genie?
  • Format: (000) 000-0000.
  • There appears to be an issue with your phone number. Please ensure the number is correct without country codes.

  • State*
  • Your data privacy and security are important to us. Click here to review our Privacy Policy: Milberg Privacy Policy

  • Help us verify your claim

    Credit Genie may request documents confirming your use of their app and any fees you paid. Please upload at least one of the following—any information you share will remain confidential and will only be used to verify your claim.

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    Please keep an eye out for future correspondence from Milberg ClientCare.Arbitration@milberg.com 

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  • You will now be asked to electronically sign our Attorney-Client Agreement. This is essential in order to give us the permission we need to pursue this claim on your behalf.

    You pay nothing out of pocket.
    You will not be asked for any credit card information to hire our firm.
    If we win, our fee is paid from a percentage of the money we recover for you.
    If we do not win, you pay nothing.

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  • Client Name: {full_name}
    Client Email: {email}

    Re: {full_name} v. Creditly Corp. 

    Dear {full_name}:

    This Attorney-Client Agreement (“Agreement”) outlines the nature of our engagement, along with our mutual responsibilities and expectations. Kindly take a moment to carefully review this letter. Feel free to contact us if You have any questions or require additional clarification.

    Scope of the Engagement: This Agreement is between Milberg, LLC (“Milberg” or “the Firm”), and Yourself (“Client” or “You”) for the purpose of legal representation in connection with Your potential claims against Creditly Corp., and/or its affiliates and executives (collectively, “Credit Genie” or “Respondent”), arising from Respondent’s unlawful consumer finance practices concerning Respondent’s cash advance product.

    This representation covers investigation and, if appropriate, pursuing the claims described above. It does not include any other actual or potential causes of action, appeals, or legal services arising from this or any other matter. After this engagement concludes, Milberg will have no further obligation to advise or provide any legal services on Your behalf, unless agreed in writing. You expressly authorize Milberg to discuss Your account and obtain Your account records from Respondent. Client further represents to Milberg that Client has not signed an agreement with any other attorney(s) to pursue claims against Respondent(s).

    Arbitration and Consolidation. Arbitration is a simplified means of pursuing legal claims, where disputes are resolved by a neutral arbitrator instead of a judge or jury, discovery is more limited, and the arbitrator's decision is subject to limited court review. While we anticipate arbitration, this Agreement remains in effect regardless of whether the claims are ultimately brought in arbitration, litigated in court, or resolved by settlement before any formal filing. By signing this agreement, You provide us with a limited, enduring power of attorney to sign legal documents that are related to the arbitration, litigation, or settlement of the claims described above, on Your behalf. You or we may terminate this limited, enduring power of attorney by terminating this representation, as described below. 

    Express Settlement Authority: You give us exclusive authorization to negotiate settlements with the company, including as part of a group settlement with other similar claims, and to make decisions about litigation or settlement tactics on Your behalf. You give us the right to reject any settlement offer that is not equal to Your actual loss, or the maximum allowable damages, whichever is greater, unless we believe that we have achieved the likely best settlement possible under the circumstances. If we bring You a settlement offer from the company or about Your claim, the final decision on whether to accept the offer is Yours. However, we may advise You that we feel the settlement is fair and reasonable, and if You disagree with our advice, we may withdraw as counsel after giving You reasonable notice or ask the arbitral panel for permission to withdraw as Your attorneys consistent with the applicable ethics rules.  

    Attorneys’ Fees & Costs: You won’t owe us any fees unless we successfully collect a financial recovery for You by payment of an award or settlement of Your claim. We agree to represent You on a contingency basis, which means that our fees are a percentage of the settlement, award, recovery, or other monetary benefit You receive. In the event Your claim settles or results in a recovery or award, our fee will be forty percent (40%) of the total gross recovery obtained on Your behalf, unless an arbitrator or court awards a higher fee, in which case the higher amount will apply. If there is no recovery, You owe no fees or costs. 

    After our fees are deducted, we deduct expenses from Your gross recovery. Expenses can include expenses specific to Your individual arbitration or expenses that we advance on behalf of all our clients with similar cases for the benefit of the whole group of clients. These expenses may include our usual and customary fees for copying, messenger services and similar items, as well as travel expenses. Expenses that we pay to vendors, arbitrators, experts, or others who assist in the arbitration claim process are not kept by us and are billed at cost. Once there is a recovery, settlement, or judgment in Your favor, we will inform You in writing about the amount of expenses to be deducted from Your award and the nature of the expense.

    If there is a recovery or settlement in this case, You grant us the right to receive any monies resulting therefrom, deduct fees and expenses, and send You the remainder. We will do so as soon as practicable. If we cannot locate You or an authorized representative within 90 days of receipt of the funds, we may either hold such funds in escrow or deposit them with the court. In the event You do not elect how to receive Your settlement award, You agree that we may disburse Your funds as an electronic debit/credit card to the email address we have on file. You understand that we may have a lien upon any amount recovered for You.

    Cooperation: You agree to fully assist and cooperate with us regarding Your case. You agree to be truthful and to promptly, accurately, and completely provide us with all relevant facts, to preserve all pertinent evidence, and to be available for discussions, meetings, and any required court or arbitration proceedings. The representations by Client in the Certification below are material terms of this Agreement.

    Consent to Joint Representation and Collective Proceedings: You understand and acknowledge that Milberg represents other clients with similar claims against the same Respondent(s). By jointly representing multiple clients, Milberg can pool resources and potentially offer a more effective overall strategy; however, this approach may not maximize Your individual share of any recovery. Milberg will not favor one client’s interest over another. Client further understands that some settlements may be conditioned upon a certain percentage of participants agreeing to resolve their claims through settlement. You understand and acknowledge these benefits and risks, consent to Milberg’s joint representation of You alongside other similarly situated clients, and waive any conflicts that might arise from such representation. Accordingly, You authorize Milberg to pursue Your case in individual, multi-party, collective, representative, or mass arbitration or court proceedings, and to negotiate classwide, collective, mass, coordinated, or representative settlements of claims. 

    Communications and Confidentiality: You have certain responsibilities as a client, including the responsibility to keep us updated as to Your contact information, to promptly respond to our communications, and to provide information and documents we need for Your claim electronically. Email will be our primary means of communicating with You. It is Your duty to keep Your contact information up to date and to promptly inform us of any changes to personal information. You may receive text messages from us or on our behalf in connection with providing our services to You. All communications and case-related information must be kept strictly confidential. This includes refraining from sharing any information on social media or public platforms.

    Termination of the Representation: You have the right to end this Agreement at any time, provided You give the Firm timely written notice. Similarly, Milberg reserves the right to terminate our representation for good cause, including but not limited to, Your failure to comply with this Agreement, lack of cooperation, refusal to follow our substantive advice, if continuing to represent You would be unlawful, unethical, ineffective, if there is little or no likelihood of success on the claims’ merits, if continued representation would result in an unreasonable financial burden, or for any other reason that is permissible under relevant professional or ethical guidelines.

    Arbitration Between You and Milberg: The relationship between You and Milberg will be governed by New York law, without regard to its conflict of law rules. Any disputes between You and Milberg will be decided in arbitration by JAMS, under its Streamlined Rules, which can be found here: https://www.jamsadr.com/rules-streamlined-arbitration/, and this arbitration willl take place in Your county of residence or in New York County, unless the dispute is subject to arbitration under the Part 137 Fee Dispute Resolution program. More information about that program is available here: https://ww2.nycourts.gov/rules/chiefadmin/137.shtml.

    Entire Agreement: This Agreement constitutes the sole and entire agreement between Milberg and You and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, it shall not affect any other term or provision of this Agreement or in any other jurisdiction. 

    Acknowledgment and Agreement: Client hereby acknowledges having read and fully understood the terms of this Agreement and having had the opportunity to seek independent legal advice before signing this document. 

    If You agree with the outlined terms, we kindly ask that You sign and return this document to indicate Your agreement. We look forward to working with You and advocating on Your behalf in this matter.


    Sincerely,

    /s/ Douglas Sanders
    Douglas H. Sanders 

    MILBERG LLC 
    1311 Avenida Juan Ponce de León 

    San Juan, Puerto Rico 00907 
    Tel: (516) 741-5600 
    dsanders@milberg.com

      

    CERTIFICATION

     

    I, the undersigned client, hereby certify that I am eligible to pursue the claims outlined above, because I (1) created an account with Credit Genie and (2) received a cash advance from Credit Genie after paying a membership fee, an Expedite fee, or both. Accordingly, I authorize the Firm to file a claim in the appropriate forum seeking monetary compensation, including statutory damages, as well as other available relief. If necessary, I am prepared to provide documentation or testify to confirm this statement.

     

    Furthermore, I authorize the Firm to opt me out of any future modifications to the arbitration agreement in Credit Genie's Terms of Use applicable to my claim, and/or, upon advance notice from the Firm, opt me out of a classwide settlement of claims if the Firm determines it is in my best interest.

     

    Agreed to on this _____ day of _________________, 2026.

     

    _______________________________

    {full_name}

  • Date*
     - -
    2 digit month, 2 digit day, 4 digit year
  • VIA FEDEX & EMAIL

    Creditly Corp. 
    3411 Silverside Road
    Suite 104 Baynard Building
    Wilmington, DE 19810
    Legal@creditgenie.com 

    Re: Notice of Usury; Automatic Renewal/ROSCA; Truth in Lending Act; Electronic Funds Transfer Act; Racketeer Influenced and Corrupt Organizations Act; and Other Claims Against Creditly Corp. 

    To Whom It May Concern,

    I hereby provide formal notice of my dispute with Creditly Corp. and its subsidiaries, affiliates, agents, and partners (collectively, “Credit Genie”).  I have been harmed by some or all the following unlawful practices by Credit Genie:

    • Credit Genie charges interest rates in excess of state usury caps through its cash advance product. Specifically, Credit Genie charges either a $5.99 Express Delivery fee or up to a $12.99 Instant Delivery fee. Additionally, Credit Genie automatically charges membership fees for its accounts and solicits tips. These fees amount to astronomical, though disguised, interest rates.
    • Credit Genie imposes barriers to cancellation that violate state automatic renewal statute and the Restoring Online Shoppers’ Confidence Act, and even after consumers have cancelled, they are still charged the $9.99 membership fee.
    • Credit Genie does not present its fees and tips as annualized percentage rates, does not disclose that its disguised interest rates violate usury laws, and otherwise fails to make lawful disclosures, all in violation of the Truth in Lending Act.  
    • Credit Genie’s requirement that consumers link their bank accounts with Credit Genie and enable automatic withdrawals as a condition to receive cash advances violates the Electronic Funds Transfer Act.
    • Credit Genie violates the Racketeer Influenced and Corrupt Organizations Act by engaging in the collection of unlawful debt through a pattern of usurious lending practices affecting interstate commerce.

    I demand that Credit Genie pay me the sum of my money paid to Credit Genie, plus statutory multipliers, or the minimum, liquidated damages available under state and federal laws, whichever is greater. I also demand that Credit Genie pay attorneys’ fees and costs, on my behalf to my attorneys, who are copied on this Notice, and immediately cease all unlawful practices described herein, to fully resolve my dispute. Additionally, I request that Credit Genie cease any efforts to debit my accounts. I further request a response within thirty (30) days of receipt of this Notice to confirm whether Credit Genie is willing to engage in early resolution discussions. Should Credit Genie choose not to respond, or if an amicable resolution is not reached within a sixty (60) day period, I intend to initiate individual arbitration pursuant to Credit Genie’s Terms and Conditions, last updated on February 25, 2026, published on https://www.creditgenie.com/terms-and-conditions (the “Terms”), to the extent the Terms are not held to be unconscionable, unenforceable, or in conflict with NAM’s Minimum Standards for Procedural Fairness for Consumer and Employment/Workplace Arbitrations.

    I hereby reject any future modifications to the Terms that Credit Genie may unilaterally impose without my explicit, written agreement. Nothing in this Notice or in any prior or subsequent communication shall be construed as a waiver of my right to contest any terms that unlawfully limit or restrict my substantive or procedural rights or remedies under state or federal law. Nevertheless, out of an abundance of caution and to avoid further delay in resolving my claim, I am making a good-faith effort to comply with any applicable notice or informal dispute resolution requirements. In the meantime, please preserve all evidence relevant to my claims. 

    I authorize Credit Genie to disclose my confidential account records or other necessary information to my counsel, whose contact information is provided below, so that they may evaluate Credit Genie’s remediation efforts and any potential settlement proposals. I also verify the accuracy of the contents of this Notice.

    Please direct all communications regarding this matter to the undersigned counsel.


    Sincerely,

  • cc:  Melissa H. Nafash 
    Woodworth B. Winmill
    Billy J. Hernandez
    Milberg PLLC
    405 E 50th St.
    New York, NY 10022
    mnafash@milberg.com
    wwinmill@milberg.com
    bhernandez@milberg.com
    Main Line: 865-412-2700

    Attorneys for Claimant

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  • Thank you for your interest.

    Based on the information provided, we are unable to move forward with your claim at this time.

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