• DSW Investigation Sign Up

    DSW Investigation Sign Up

    Welcome from Class Action U! We've partnered with Milberg PLLC to help you join the lawsuit involving DSW. Please fill out the form below.
  • DSW (also known as designer shoe warehouse) is a popular clothing company that markets its products through emails. Milberg is investigating its marketing emails with subject lines such as “ENDS TODAY,” “ENDS TONIGHT,” “LAST CHANCE,” “FINAL HOURS,” or “TODAY ONLY” followed by email subject lines stating that the promotion had been extended.

    If you received emails like these, Milberg would like to hear from you. These email-marketing practices may have violated the law, and you may be entitled to compensation.

    Please answer based on your own recollection and any emails or other records you may have.

  • Date
     - -
  • Have you personally received promotional or marketing emails from DSW within the past two years?*
  • Did any DSW emails have subject lines stating or suggesting that a sale, discount, or promotion was ending soon, available for a limited time, and/or had been extended?*
  • Example subject lines include:

    • “$15 offer extended till midnight!”
    • “30% off extended for VIPs. Sign up!”
    • “The clock's ticking: $15 OFF!”
    • “HUUURRY-30% OFF ENDS SOON”
    • “$15 OFF for ONE. DAY. ONLY.”
    • “SAVE EVEN MORE: 30% off till midnight!”

     

  • What type of language was in the email subject lines? Select all that apply.*
  • Do you still have any of these DSW emails?*
  • Approximately how many DSW emails with this type of deadline or limited-time language did you receive?*
  • Privacy Policy

  • Good News!

    You may fit the initial screening criteria for this investigation. Please provide your contact information so Milberg can review your submission.

  • Email*
  • Format: (000) 000-0000.
  • There appears to be an issue with your phone number. Please ensure the number is correct without country codes.

  • State*
  • Your data privacy and security are important to us. Click here to review our Privacy Policy: Milberg Privacy Policy

  • Have you enrolled in DSW’s “VIP Rewards Program”?*
  • Did you provide DSW with your home address? Select all that apply.*
  • Did you purchase any DSW items after receiving these marketing emails that you would not have purchased otherwise? Select all that apply.*
  • You’re almost done! Add any proof you have now, then continue to the final confirmation.

  • Do you have any DSW emails with subject lines either stating that a sale or discount was ending soon, expiring, or available for a limited time, or extending the promotion?*
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • You may skip the upload section and submit the form now. However, missing documents may delay our review or prevent us from proceeding with your claim. If you do not upload documents now, we may email you a secure link to provide them later.

  • Helpful documents include:

    • DSW emails with subject lines stating that a sale or discount was ending soon, expiring, or available for a limited time and emails with subject lines extending the promotion. Examples include, but do not have to be:

    • “$15 offer extended till midnight!”

    • “30% off extended for VIPs. Sign up!”

    • “The clock's ticking: $15 OFF!”

    • “HUUURRY-30% OFF ENDS SOON”

    • “$15 OFF for ONE. DAY. ONLY.”

    • “SAVE EVEN MORE: 30% off till midnight!”

    • A PDF or screenshot showing the complete subject line, sender, recipient email address, and date received

    • A PDF or screenshot of the full email, including any promotion details or fine print

    • A DSW order confirmation or receipt if you made a purchase after receiving the emails

  • Privacy Policy

  • Thank you for completing the questionnaire. Please confirm the statements below.

  • Have you previously received any money, settlement payment, arbitration payment, or other compensation for this dispute against DSW?*
  • The information I provided is true and accurate to the best of my knowledge.*
  • I authorize Milberg to contact me about this investigation.*
  • If necessary, I am prepared to provide documents or testimony confirming this information.*
  • Select Save My Info to save your information. It will not be reviewed until you complete and electronically sign the Attorney-Client Agreement.

  • You will now be asked to electronically sign our Attorney-Client Agreement. This is essential in order to give us the permission we need to pursue this claim on your behalf.

    You pay nothing out of pocket.
    You will not be asked for any credit card information to hire our firm.
    If we win, our fee is paid from a percentage of the money we recover for you.
    If we do not win, you pay nothing.

  • Privacy Policy

  • Client Name: {legalName}
    Client Email: {typeA206}

    Re: {legalName} v. DESIGNER BRANDS, INC.

    Dear {legalName}:

    This Attorney-Client Agreement (“Agreement”) outlines the nature of our engagement, along with our mutual responsibilities and expectations. Kindly take a moment to carefully review this letter and feel free to contact us if you have any questions or require additional clarification.

    Scope of the Engagement: This Agreement is between Milberg, LLC (the “Firm”, “We”, “Us”) and you (“Client” or “You”) for the purpose of legal representation in connection with your potential claims against Designer Brands, Inc. (d/b/a DSW), together with its subsidiaries, affiliates, agents, and related entities (collectively, “Respondents” or “DSW”), arising from alleged violations of state laws prohibiting false or misleading commercial or marketing emails.

    This representation covers investigation and, if appropriate, pursuing the claims described above. It does not include any other actual or potential causes of action, appeals, or legal services arising from this or any other matter. After this engagement concludes, the Firm will have no further obligation to advise or provide any legal services on your behalf, unless agreed in writing. You expressly authorize the Firm to discuss your account and obtain your account records from Respondent. Client further represents to the Firm that Client has not signed an agreement with any other attorney(s) to pursue claims against Respondent(s).

    Arbitration and Consolidation. Arbitration is a simplified means of pursuing legal claims, where disputes are resolved by a neutral arbitrator instead of a judge or jury, discovery is more limited, and the arbitrator’s decision is subject to limited court review. While we anticipate arbitration, this Agreement remains in effect regardless of whether the claims are ultimately brought in arbitration, litigated in court, or resolved by settlement before any formal filing. By signing this Agreement, You provide us with a limited, enduring power of attorney to sign legal documents that are related to the arbitration, litigation, or settlement of the claims described above, on your behalf. You or We may terminate this limited, enduring power of attorney by terminating this representation, as described below.

    Express Settlement Authority: You give us exclusive authorization to negotiate settlements with the Respondents, including as part of a group settlement with other similar claims, and to make decisions about litigation or settlement tactics on your behalf. You give us the right to reject any settlement offer that is not equal to your actual loss, or the maximum allowable damages, whichever is greater, unless we believe that we have achieved the likely best settlement possible under the circumstances. If we bring you a settlement offer from the Respondents or about your claim, the final decision on whether to accept the offer is yours. However, we may advise you that we feel the settlement is fair and reasonable, and if you disagree with our advice, we may withdraw as counsel after giving you reasonable notice or ask the arbitral panel for permission to withdraw as your attorneys consistent with the applicable ethics rules. 

    Attorney’s Fees & Costs: You won’t owe us any fees unless we successfully collect a financial recovery for you by payment of an award or settlement of your claim. We agree to represent You on a contingency basis, which means that our fees are a percentage of the settlement, award, or recovery, or other monetary benefit You receive. In the event your claim settles or results in a recovery or award, our fee will be forty percent (40%) of the total gross recovery obtained on Your behalf, unless an arbitrator or court awards a higher fee, in which case the higher amount will apply. If there is no recovery, You owe no fees or costs. 

    After our fees are deducted, we deduct expenses from your gross recovery. Expenses can include expenses specific to your individual arbitration or expenses that we advance on behalf of all our clients with similar cases for the benefit of the whole group of clients. These expenses may include our usual and customary fees for copying, messenger services and similar items, as well as travel expenses. Additionally, to improve efficiency and lower costs, the Firm may use AI-driven solutions for select tasks, e.g., fact investigations, document review, and other routine activities, under the supervision of licensed attorneys, while taking reasonable steps to safeguard client confidentiality. Expenses that we pay to vendors, arbitrators, experts, or others who assist in the arbitration claim process are not kept by us and are billed at cost. Once there is a recovery, settlement, or judgment in your favor, we will inform you in writing of the amount of expenses to be deducted from your award and the nature of the expense.

    If there is recovery or settlement in this case, you grant us the right to receive any monies resulting therefrom, deduct fees and expenses, and send you the remainder. We will do so as soon as practicable. If we cannot locate you or an authorized representative within 90 days of receipt of the funds, we may either hold such funds in escrow or deposit them with the court. In the event you do not elect how to receive your settlement award, you agree that we may disburse your funds as an electronic debit/credit card to the email address we have on file. You understand that we may have a lien upon any amount recovered for you.

    You acknowledge that we may associate with other counsel in connection with your claim, in which event we will split our attorney’s fee with co-counsel. It will not increase your overall fee obligation. 

    Cooperation: You agree to fully assist and cooperate with us regarding your case. You agree to be truthful and to promptly, accurately, and completely provide us with all relevant facts, preserving all pertinent evidence, and being available for discussions, meetings, and any required court or arbitration proceedings. The representations by Client in the Certification below are material terms of this Agreement.

    Consent to Joint Representation and Collective Proceedings: You understand and acknowledge that the Firm represents other clients with similar claims against the same Respondent(s). By jointly representing multiple clients, the Firm can pool resources and potentially offer a more effective overall strategy; however, this approach may not maximize your individual share of any recovery. The Firm will not favor one client’s interest over another. Client further understands that some settlements may be conditioned upon a certain percentage of participants agreeing to resolve their claims through settlement. You understand and acknowledge these benefits and risks, consent to the Firm’s joint representation of you alongside other similarly situated clients and waive any conflicts that might arise from such representation. Accordingly, you authorize the Firm to pursue your case in individual, multi-party, collective, representative, or mass arbitration or court proceedings, and to negotiate classwide, collective, mass, coordinated, or representative settlements of claims.

    Communications and Confidentiality: You have certain responsibilities as a client, including the responsibility to keep us updated as to your contact information, to promptly respond to our communications, and provide information and documents we need for your claim electronically. Email will be our primary means of communicating with you. It is your duty to keep your contact information up to date and promptly inform us of any changes to personal information. You may receive text messages from us or on our behalf in connection with providing our services to you. All communications and case-related information must be kept strictly confidential. This includes refraining from sharing any information on social media or public platforms.

    Termination of the Representation: You have the right to end this Agreement at any time, provided you give the Firm timely written notice. Similarly, the Firm reserves the right to terminate our representation for good cause, including, but not limited to, your failure to comply with this Agreement; lack of cooperation; refusal to follow our substantive advice; if continuing to represent you would be unlawful, unethical, or ineffective; if there is little or no likelihood of success on the claims’ merits; if continued representation would result in an unreasonable financial burden; or for any other reason that is permissible under relevant professional or ethical guidelines.

    Arbitration between You and Us. The relationship between You and Us will be governed by New York law, without regard to its conflict of law rules. Any disputes between You and Us will be decided in arbitration by the JAMS, under its Streamlined Rules, which can be found here: https://www.jamsadr.com/rules-streamlined-arbitration/, in your county of residence or in New York County, unless the dispute is subject to arbitration under the Part 137 Fee Dispute Resolution program. More information about that program is available here: https://ww2.nycourts.gov/rules/chiefadmin/137.shtml. 

    Entire Agreement: This Agreement constitutes the sole and entire agreement between the Firm and You and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, it shall not affect any other term or provision of this Agreement or in any other jurisdiction. 

    Acknowledgment and Agreement: Client hereby acknowledges having read and fully understanding the terms of this Agreement and having had opportunity to seek independent legal advice before signing this document. 

    If You agree with the outlined terms, we kindly ask that you sign and return this document to indicate your agreement. We look forward to working with you and advocating on your behalf in this matter.

    Sincerely,

    /s/ Douglas H. Sanders 
    Douglas H. Sanders 
    MILBERG LLC 
    1311 Avenida Juan Ponce de León 
    San Juan, Puerto Rico 00907 
    Tel: (516) 741-5600 
    dsanders@milberg.com 


    Agreed to on this _____ day of _________________, 2026.


    _______________________________

    {legalName}


    CERTIFICATION

    I, the undersigned client, hereby certify that I am 18 years or older, and: 

    ■ I am submitting this information based on my own experience, not on behalf of someone else. 

    ■  I am eligible to pursue the claims outlined above based on my present recollection, the documents currently available to me, and counsel’s investigation to date.

    ■ This is my first time submitting information about Designer Brands, Inc. (d/b/a DSW) to Milberg or any other law firm or attorney. 

    ■ I understand that if I have retained, or do retain, another attorney or law firm to pursue such claims, the Firm reserves the right to terminate its representation of me.

    ■  I am not a party to any other active lawsuit, class action, arbitration, or legal proceeding asserting such claims against Designer Brands, Inc.. 

    Accordingly, I authorize the Firm to evaluate the claims described above and, if the Firm determines that further action is warranted, to pursue those claims in the appropriate forum seeking monetary compensation, including statutory damages, as well as other available relief. 

    Furthermore, I authorize the Firm to opt me out of any future modifications to the arbitration agreement in Designer Brands, Inc.’s Terms applicable to my claim, and/or, upon advance notice from the Firm, opt me out of a classwide settlement of claims if the Firm determines it is in my best interest. 

    If necessary, I am prepared to provide documentation or testify to confirm this statement.


    Agreed to on this _____ day of _________________, 2026.


    _______________________________

    {legalName}

  • Date*
     - -
  • VIA EMAIL

    Designer Brands, Inc.
    4150 E. 5th Ave.
    Columbus, OH 43219
    Attention: Legal Department
    customerservice@dsw.com

    Re: Notice of Individual Dispute Concerning False or Misleading Email Subject Lines

    To Whom It May Concern:

    I am providing this Notice of Dispute to notify Designer Brands, Inc. (d/b/a DSW) and any affiliated entities responsible for the challenged conduct (collectively, “DSW”) of my individual dispute concerning my receipt of commercial emails from DSW with false, misleading, or deceptive subject lines.

    Nature and Basis of Dispute

    I personally received promotional emails from DSW during the applicable statute-of-limitations period at {pleaseEnter}. 

    The subject lines of those emails stated or suggested that a sale or discount was ending, expiring, available only for a limited time, or in its final hours. I understood these statements to mean that I needed to act promptly or risk losing the advertised offer. The deadline or limited-time language was intended to create, and did create, a sense of urgency and falsely conveyed that the promotion would no longer be available after the stated or implied deadline. Based on my current understanding and counsel’s investigation, DSW subsequently sent emails with subject lines purporting to continue to offer or to extend the same or a materially similar promotion. This conduct made the subject-line representations false or misleading. 

    I contend that DSW’s conduct violated applicable state law governing false or misleading commercial electronic mail—for example, the District of Columbia Spam Deterrence Act, D.C. Code § 28-5001 et seq.; the Indiana Deceptive Commercial Electronic Mail Act, Ind. Code § 24-5-22-1 et seq.; the Kansas Commercial Electronic Mail Act, Kan. Stat. Ann. § 50-6,107; the Maryland Commercial Electronic Mail Act, Md. Code Ann., Com. Law § 14-3001 et seq.; the North Dakota Commercial Electronic Mail Consumer Protection Act, N.D. Cent. Code § 51-27-01 et seq.; the Washington Commercial Electronic Mail Act, Wash. Rev. Code § 19.190.010 et seq.—as well as other applicable state and federal laws prohibiting false, misleading, unfair, or deceptive advertising and business practices.

    This notice concerns all qualifying promotional emails I received from DSW, including emails that may not yet have been individually identified. I reserve the right to supplement this notice as additional emails, campaign information, transmission records, or other relevant facts become available.

    Relief Sought

    I seek all relief available under applicable law, including statutory and treble damages where available; restitution and disgorgement; injunctive and equitable relief requiring DSW to cease the use of false or misleading subject lines; attorney fees; arbitration fees; costs; and any additional relief available under law, contract, arbitration rules, or equity.

    My current good-faith demand is $500 per qualifying email, subject to supplementation after DSW provides records sufficient to evaluate the total amount and full scope of relief available. I reserve the right to supplement my damages calculation and requested relief after those records become available.

    Please be aware that DSW, and any of its implicated employees, vendors, or agents, must preserve all records related to me, including any accounts, addresses, geolocation data, and terms-assent information associated with me. DSW must also preserve all records relating to the challenged emails, subject lines, and promotions—including the emails and headers; campaign and transmission data; promotion schedules and extension decisions; records identifying the responsible sender(s) and their location(s); all related internal and external emails and other communications; and the metadata relating to same. DSW must suspend any routine deletion or overwriting that could affect or eliminate records relevant to my dispute.

    Informal Resolution

    I am providing this Notice in good faith to give DSW an opportunity to discuss an informal resolution of my dispute before formal proceedings become necessary. Without conceding that any pre-dispute notice, informal-resolution process, waiting period, or other condition precedent is contractually required, applicable, enforceable, or unsatisfied, I am willing to engage in good-faith, informal-resolution discussions during the 60 days following DSW’s receipt of this Notice. I reserve the right to initiate arbitration or another proceeding sooner if reasonably necessary to preserve my claims. 

    If the dispute is not resolved, I am prepared to initiate individual arbitration and pursue any other available remedy. See https://www.dsw.com/legal/web-terms. If arbitration becomes necessary, I will seek all recoverable attorney fees and, to the fullest extent permitted by applicable law, contract, and arbitral rules; the maximum permissible allocation of filing fees; administrative fees; arbitrator compensation; and other arbitration-related costs to DSW. My election to pursue arbitration does not concede that arbitration is mandatory or exclusive.

    I expressly reserve all arguments and objections concerning the existence, validity, formation, assent, notice, identity and applicable version, applicability, scope, interpretation, and enforceability of any arbitration or related dispute-resolution terms that DSW may invoke. These reservations include any terms concerning pre-dispute notice, informal resolution, cure, waiting periods or other conditions precedent; contractual deadlines or limitations periods; governing law; forum; venue; administrator or arbitrator selection; arbitral rules; delegation; confidentiality; individual-only, consolidated, coordinated, batched, bellwether, or mass-filing procedures; fees; deposits; costs; fee shifting; waivers or restrictions on claims, procedures, remedies, or relief; and amendments or modifications. I also reserve all arguments that any such requirement was satisfied, substantially complied with, excused, inapplicable, unenforceable, or waived or forfeited by DSW. Nothing in this Notice waives any claim, remedy, objection, defense, or right to proceed in any other available forum.

    I authorize DSW to communicate with my counsel identified below regarding this dispute and to produce to them all records and information associated with me and my dispute that are reasonably necessary to evaluate and resolve it.

    This Notice is not a complete statement of all facts, claims, legal theories, damages, remedies, defenses, objections, responses, or grounds. I reserve the right to amend, supplement, refine, narrow, expand, or otherwise modify this Notice and my requested relief based upon additional investigation, records, technical analysis, discovery, expert review, arbitration proceedings, litigation proceedings, or other information. If DSW believes that additional information is required to evaluate or resolve this dispute, please identify the specific information requested and the legal basis for the request.

    Please direct all communications concerning this dispute to my counsel identified below.

    Sincerely,

  • By and through counsel,

    Gary M. Klinger
    Jacob M. Podell
    M
    ILBERG PLLC
    227 W. Monroe Street, Suite 2100
    Chicago, IL 60606
    gklinger@milberg.com
    jpodell@milberg.com

    Christian K. Torres
    MILBERG PLLC
    405 E. 50th Street
    New York, NY 10022
    ctorres@milberg.com

    Tel. (865) 412-2700

    Attorneys for Claimant

  • Privacy Policy

  • Thank you for your interest.

    Based on the information provided, we are unable to move forward with your claim at this time.

  • Privacy Policy

  • Should be Empty: