• FIFA Investigation Sign Up

    FIFA Investigation Sign Up

    Welcome from Class Action U! We've partnered with Milberg PLLC to help you join the lawsuit involving FIFA. Please fill out the form below.
  • Are you 18 years or older?*
  • Have you filed for bankruptcy within the past three years?*
  • Did you purchase one or more ticket(s) to a 2026 FIFA World Cup match held in the United States?*
  • How did you purchase your ticket(s)?*
  • When you purchased your ticket(s), which "Category" did you select on the stadium map?*
  • Approximately how much did you pay for each of your ticket(s)?*
  • Date
     - -
    2 digit month, 2 digit day, 4 digit year
  • If you had known that the best seats within the Category you selected (i.e., those closest to the pitch) were unavailable to you, would you have paid as much as you did for your ticket(s)?*
  • Have you previously retained a law firm, other than Milberg, to bring a lawsuit or arbitration against FIFA involving tickets for the 2026 FIFA World Cup?*
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  • Good News!

    You may fit the initial screening criteria for this investigation. Please provide your contact information so Milberg can review your submission.

  • Email*
  • Format: (000) 000-0000.
  • There appears to be an issue with your phone number. Please ensure the number is correct without country codes.

  • State*
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  • Help us verify your claim

    You’re almost done! Add any proof you have now, then continue to the final confirmation.

  • Proof of Purchase

    • Please upload proof of purchase of all tickets you purchased to 2026 FIFA World Cup matches (e.g., purchase confirmation email from FIFA, the mobile ticket itself, etc.). Please ensure that at least one personal identifier (first and last name, email address, etc.) appears on the document(s) you upload.
    • (Your upload will stay confidential and will only be used to confirm your claim.)
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  • Select Save My Info to save your information. It will not be reviewed until you complete and electronically sign the Attorney-Client Agreement.

  • You will now be asked to electronically sign our Attorney-Client Agreement. This is essential in order to give us the permission we need to pursue this claim on your behalf.

    You pay nothing out of pocket.
    You will not be asked for any credit card information to hire our firm.
    If we win, our fee is paid from a percentage of the money we recover for you.
    If we do not win, you pay nothing.

  • By continuing through this form, you represent that you do not own, work for, represent, or contemplate representing the company that is the subject of this arbitration. Milberg considers the following retainer agreement attorney work product and privileged. Any employee of a law firm viewing this document and not seeking representation is in violation of the Model Rules of Professional Conduct, including, but not limited to Rule 4.1.

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  • Re: {full_name} v. FWC2026 US, Inc.

    Dear {full_name}:

     

    This Attorney-Client Agreement (“Agreement”) outlines the nature of our engagement, along with our mutual responsibilities and expectations. Kindly take a moment to carefully review this letter and feel free to contact us if you have any questions or require additional clarification.

     

    Scope of the Engagement: This Agreement is between Milberg LLC (“Firm”, “We”, “Us”) and you (“Client” or “You”) for the purpose of legal representation with your potential claims against FWC2026 US, Inc. (“FIFA” or “Respondent”), arising from Respondent's potential violations of federal and state consumer protection laws and common law in connection with Respondent's marketing and sale of tickets to 2026 FIFA World Cup matches.

     

    This representation covers investigation and, if appropriate, pursuing the claims described above. It does not include any other actual or potential causes of action, appeals, or legal services arising from this or any other matter. After this engagement concludes, Firm will have no further obligation to advise or provide any legal services on your behalf, unless agreed in writing. You expressly authorize Firm to discuss your account and obtain your account records from Respondent. Client further represents to Firm that Client has not signed an agreement with any other attorney(s) to pursue claims against Respondent(s).

     

    Arbitration and Consolidation. Arbitration is a simplified means of pursuing legal claims, where disputes are resolved by a neutral arbitrator instead of a judge or jury, discovery is more limited, and the arbitrator's decision is subject to limited court review. While we anticipate arbitration, this Agreement remains in effect regardless of whether the claims are ultimately brought in arbitration, litigated in court, or resolved by settlement before any formal filing. By signing this agreement, You provide us with a limited, enduring power of attorney to sign legal documents that are related to the arbitration, litigation, or settlement of the claims described above, on your behalf. You or We may terminate this limited, enduring power of attorney by terminating this representation, as described below.

     

    Express Settlement Authority: You give us exclusive authorization to negotiate settlements with Respondent, including as part of a group settlement with other similar claims, and to make decisions about litigation or settlement tactics on your behalf. You give us the right to reject any settlement offer that is not equal to your actual loss, or the maximum allowable damages, whichever is greater, unless we believe that we have achieved the likely best settlement possible under the circumstances. If we bring you a settlement offer from Respondent or about your claim, the final decision on whether to accept the offer is yours. However, we may advise you that we feel the settlement is fair and reasonable, and if you disagree with our advice, we may withdraw as counsel after giving you reasonable notice or ask the arbitral panel for permission to withdraw as your attorneys consistent with the applicable ethics rules.

     

    Attorney's Fees & Costs: You won't owe us any fees unless we successfully collect a financial recovery for you by payment of an award or settlement of your claim. We agree to represent You on a contingency basis, which means that our fees are a percentage of the settlement, award, or recovery, or other monetary benefit You receive. In the event your claim settles or results in a recovery or award, our fee will be forty percent (40%) of the total gross recovery obtained on Your behalf, unless an arbitrator or court awards a higher fee, in which case the higher amount will apply. If there is no recovery, You owe no fees or costs.

     

    After our fees are deducted, we deduct expenses from your gross recovery. Expenses can include expenses specific to your individual arbitration or expenses that we advance on behalf of all our clients with similar cases for the benefit of the whole group of clients. These expenses may include our usual and customary fees for copying, messenger services and similar items, as well as travel expenses. Expenses that we pay to vendors, arbitrators, experts, or others who assist in the arbitration claim process are not kept by us and are billed at cost. Once there is a recovery, settlement, or judgment in your favor, we will inform you in writing of the amount of expenses to be deducted from your award and the nature of the expense.

     

    If there is recovery or settlement in this case, you grant us the right to receive any monies resulting therefrom, deduct fees and expenses, and send you the remainder. We will do so as soon as practicable. If we cannot locate you or an authorized representative within 90 days of receipt of the funds, we may either hold such funds in escrow or deposit them with the court. In the event you do not elect how to receive your settlement award, you agree that we may disburse your funds as an electronic debit/credit card to the email address we have on file. You understand that we may have a lien upon any amount recovered for you.

     

    You acknowledge that we may associate with other counsel in connection with your claim, in which event we will split our attorney's fee with co-counsel. It will not increase your overall fee obligation.

     

    Cooperation: You agree to fully assist and cooperate with us regarding your case. You agree to be truthful and to promptly, accurately, and completely provide us with all relevant facts, preserving all pertinent evidence, and being available for discussions, meetings, and any required court or arbitration proceedings. The representations by Client in the Certification below are material terms of this Agreement.

     

    Consent to Joint Representation and Collective Proceedings: You understand and acknowledge that the Firm represents other clients with similar claims against the same Respondent(s). By jointly representing multiple clients, the Firm can pool resources and potentially offer a more effective overall strategy; however, this approach may not maximize your individual share of any recovery. Firm will not favor one client's interest over another. Client further understands that some settlements may be conditioned upon a certain percentage of participants agreeing to resolve their claims through settlement. You understand and acknowledge these benefits and risks, consent to the Firm's joint representation of you alongside other similarly situated clients and waive any conflicts that might arise from such representation. Accordingly, you authorize the Firm to pursue your case in individual, multi-party, collective, representative, or mass arbitration or court proceedings, and to negotiate classwide, collective, mass, coordinated, or representative settlements of claims.

     

    Communications and Confidentiality: You have certain responsibilities as a client, including the responsibility to keep us updated as to your contact information, to promptly respond to our communications, and provide information and documents we need for your claim electronically. Email will be our primary means of communicating with you. It is your duty to keep your contact information up to date and promptly inform us of any changes to personal information. You may receive text messages from us or on our behalf in connection with providing our services to you. All communications and case-related information must be kept strictly confidential. This includes refraining from sharing any information on social media or public platforms.

     

    Termination of the Representation: You have the right to end this Agreement at any time, provided you give the Firm timely written notice. Similarly, Firm reserves the right to terminate our representation for good cause, including but not limited to, your failure to comply with this Agreement, lack of cooperation, refusal to follow our substantive advice, if continuing to represent you would be unlawful, unethical, ineffective, if there is little or no likelihood of success on the claims' merits, if continued representation would result in an unreasonable financial burden, or for any other reason that is permissible under relevant professional or ethical guidelines.

     

    Arbitration between You and Us. The relationship between You and Us will be governed by New York law, without regard to its conflict of law rules. Any disputes between You and Us will be decided in arbitration by JAMS, under its Streamlined Rules, which can be found here: https://www.jamsadr.com/rules-streamlined-arbitration/, in your county of residence or in New York County, unless the dispute is subject to arbitration under the Part 137 Fee Dispute Resolution program. More information about that program is available here: https://ww2.nycourts.gov/rules/chiefadmin/137.shtml.

     

    Entire Agreement: This Agreement constitutes the sole and entire agreement between Firm and You and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter. If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, it shall not affect any other term or provision of this Agreement or in any other jurisdiction.

     

    Acknowledgment and Agreement: Client hereby acknowledges having read and fully understanding the terms of this Agreement and having had opportunity to seek independent legal advice before signing this document.

     

    If You agree with the outlined terms, we kindly ask that you sign and return this document to indicate your agreement. We look forward to working with you and advocating on your behalf in this matter.

     

    Sincerely,

     

    /s/ Douglas Sanders

    Douglas H. Sanders

    MILBERG LLC

    1311 Avenida Juan Ponce de León

    San Juan, Puerto Rico 00907

    Tel: (516) 741-5600

    dsanders@milberg.com

     

    CERTIFICATION

     

    I, the undersigned client, hereby certify that I am eligible to pursue the claims outlined above, because I purchased at least one ticket to a 2026 FIFA World Cup game held in the United States. Accordingly, I authorize the Firm to file a claim in the appropriate forum seeking monetary compensation, including statutory damages, as well as other available relief. If necessary, I am prepared to provide documentation or testify to confirm this statement.

     

    Furthermore, I authorize the Firm to opt me out of any future modifications to the arbitration agreement in the Ticket Terms of Use for Matches Held in the USA applicable to my claim, and/or, upon advance notice from the Firm, opt me out of a classwide settlement of claims if the Firm determines it is in my best interest.

     

    Signed: Date: __

    _______

    Agreed to by: {full_name}

  • Date*
     - -
    2 digit month, 2 digit day, 4 digit year
  • VIA FEDEX

    FWC2026 US Inc.

    Attn: Legal Department

    Re: Ticket Claim Notice

    396 Alhambra Circle

    Suite 400

    Coral Gables, FL 33134

     

    Re: Notice of Claims for Fraudulent and Negligent Misrepresentation, Unjust Enrichment, and Violations of State Consumer Protection Statutes Against FWC2026 US, Inc.

     

    To Whom It May Concern:

     

    I am writing to provide notice of my individual consumer dispute with FWC2026 US, Inc. (“FIFA”) regarding its fraudulent and negligent misrepresentations, unjust enrichment, and violations of state consumer protection laws in connection with the FIFA's sale of tickets for the 2026 FIFA World Cup. FIFA engaged in a series of unfair, deceptive, and unlawful business practices in selling tickets for 2026 FIFA World Cup matches. I purchased my tickets directly through FIFA's ticketing platform. Before, during, and after the sale process, FIFA engaged in the following unlawful practices:

     

    Selling tickets by categories based on seating zones depicted on stadium maps and subsequently changing the composition of these categories before assigning final, precise seat locations. FIFA initially divided stadiums into four zones (Category 1 through Category 4, with Category 1 seats in the most desirable locations), then created new zones (Front Categories 1 through 3, made up of the most desirable seats within each of the initial Categories 1 through 3) after many tickets had already been purchased. Fans who purchased tickets before the Front Categories were created were excluded from those seats and instead assigned lower-quality seats (e.g., farm from the field or behind the goals).

     

    Failing to provide purchasers with the tickets in the Category that they paid for and instead assigning them seats in lower-tiered Categories based on the seating map available at the time of purchase.

     

    Reserving all premium midfield seats in Category 1 for “hospitality packages” sold exclusively to corporate sponsors and not made available for sale to individual fans. Through its stadium maps, FIFA represented that reasonable consumers who purchased a ticket for seats in Category 1 were paying a premium for the opportunity to be assigned to high-end midfield seats. In reality, these seats were never available for individual purchasers because they had been reserved and/or sold to corporate sponsors when they were represented to consumers as available. FIFA's stadium maps were therefore deceptive to any reasonable consumer, as no seat in these sections was assigned to individuals who purchased tickets for Category 1. FIFA also increased the number of seats considered part of the most expensive “Category 1” so many fans who thought the purchased seats in a top-tier section were ultimately placed in less desirable sections previously designated as Category 2.

     

    Funneling fans to FIFA's own 2026 World Cup ticket resale platform while discouraging the use of established resale platforms as “unsafe”. FIFA willfully created a sense of fear and insecurity for ticket holders by representing that all other established secondary marketplaces such as StubHub, Vivid Seats, SeatGeek, Viagogo, or TickPick presented a high risk of “invalid or unauthorized resale/exchange” and that FIFA's own resale platform was the only “official and secure” way to resell tickets. FIFA then charged both sellers and buyers a 15% fee without adequately disclosing this fee to consumers. These fees significantly increased the final price paid by consumers.

     

    Using bait-and-switch pricing on its primary sales platform by advertising an artificially lowered base item price and significantly increasing that initial price through steep mandatory charges and fees once fans proceeded to the online cart or checkout stage.

     

    Artificially restricting ticket supply to shape demand. FIFA held back tickets for certain matches to create the appearance of limited availability even when large numbers of tickets remained unsold. FIFA created a false sense of urgency to push fans to “act now” and purchase quickly, while strategically releasing tickets at perioding times. FIFA concealed and never disclosed whether the tickets being offered were among the last remaining, how many tickets remained otherwise available for sale, or whether more tickets would be offered later (and at what price). In addition, FIFA made several material representations regarding the number of tickets left for games and the demand for tickets. FIFA initially claimed that all 104 matches for the 2026 World Cup were sold out, and that it had received 508 million ticket requests for the 7 million tickets available. Despite these false claims, tickets remained available for all games throughout the World Cup, and FIFA announced several limited releases of tickets on a first-come, first-serve basis.

     

    Using so-called “dynamic pricing” to continually adjust prices for the same inventory based on demand, in a way that systematically favored FIFA to the detriment of consumers. By retaining the right to offer new tickets for sale or take unsold tickets of its platform at any time, FIFA caused lower-priced tickets to disappear quickly while inventory for high-priced games remained consistently available. Fans were not provided any benefit for drops in demand while FIFA retained all financial benefits associated with dynamic pricing.

     

    The acts and practices listed above are unfair, deceptive, and illegal under my state's consumer protection statute. They were likely to—and did—mislead any consumer acting reasonably under the circumstances. I purchased tickets to the 2026 FIFA World Cup directly from FIFA, and I would not have paid as much for my tickets if FIFA had not made the misrepresentations and omissions listed above. These practices also constitute unjust enrichment because they allowed FIFA to make billions of dollars in revenue while retaining a benefit that it was not entitled to keep. Finally, FIFA intentionally or negligently made a series of misrepresentations by failing to prepare the category and stadium maps with adequate care and accuracy, funneling fans to its own resale platform while discouraging the use of other legitimate resale options, and failing to adequately disclose the number of tickets left available for a given game. These misrepresentations were material to my purchasing decision as I would not have paid the price I paid for my tickets (or not purchased tickets at all) had FIFA not made them.

     

    To date, FIFA has not offered reimbursement or any other relief to its customers who purchased tickets to the 2026 FIFA World Cup. I demand payment of $5000.00 to be made on my behalf to my attorneys, who are copied on this letter, to fully resolve the dispute detailed in this letter. I further request a response within fourteen (14) days of receipt of this notice to confirm whether FIFA is willing to engage in early resolution discussions. Should FIFA choose not to respond or if an amicable resolution is not reached, I intend to initiate individual arbitration pursuant to Section 25 of the Ticket Terms of Use for Matches Held in the USA (the “Terms”).

     

    I hereby reject any future modifications to the Terms that FIFA may unilaterally impose without my explicit, written agreement. I authorize my attorneys to opt me out of any future modifications to the Terms on my behalf. Nothing in this Notice or in any prior or subsequent communication shall be construed as a waiver of my right to contest any terms that unlawfully limit or restrict my substantive or procedural rights or remedies under state or federal law. Please preserve all evidence relevant to my claims.

     

    I authorize FIFA to disclose my confidential account records or other necessary information to my counsel, whose contact information is provided below, so that they may evaluate any potential settlement proposals.

     

    Please direct all communications regarding this matter to the undersigned counsel.

     

    Sincerely,

  • cc: Melissa H. Nafash

    Solal Wanstok

    Adrian Ward

    Milberg PLLC

    405 E 50th St.

    New York, NY 10022

    mnafash@milberg.com

    swanstok@milberg.com

    award@milberg.com

     

    Attorneys for Claimant

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