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    Aéropostale Investigation Sign Up

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  • Aéropostale markets its products through emails. Milberg is investigating its marketing emails with subject lines such as “ENDS TODAY,” “ENDS TONIGHT,” “LAST CHANCE,” “FINAL HOURS,” or “EXPIRES SOON” followed by emails stating that the promotion was extended or remained ongoing. Milberg is also investigating its marketing emails with subject lines offering promotions that were "sitewide" or included "everything."

     

    If you received emails like these, Milberg would like to hear from you. These email-marketing practices may have violated the law as deceptive, and you may be entitled to compensation.

     

    Please answer based on your own recollection and any Aéropostale emails you may have.

  • Date
     - -
    2 digit month, 2 digit day, 4 digit year
  • Have you personally received marketing emails from Aéropostale within the past three years?*
  • Did any of the Aéropostale emails have subject lines stating or suggesting that a sale was ending soon, but the sale remained ongoing beyond the stated timeline?*
  • Example subject lines include:

    • Expires Soon Snag 15% Off Your Entire Cart

    • LAST CHANCE Take 15% Off Your Cart

    • Don’t Miss 15% Off Your Cart!

    • EXTENDED 15% Off Your Cart

  • Did any Aéropostale emails have subject lines offering a sale or promotion that was “sitewide” or included “everything” or your “entire cart” but was actually subject to exclusions?*
  • Example subject lines include:

    • Sitewide SALE is ON 🛍️ Grab your faves fast

    • Don’t Miss 50-70% Off Sitewide!

    • Snow Day Savings!❄️ 50-70% Off Everything

    • Good News—15% Off Extended for You! 🎉

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  • Good News!

    You may fit the initial screening criteria for this investigation. Please provide your contact information so Milberg can review your submission.

  • Email*
  • Format: (000) 000-0000.
  • There appears to be an issue with your phone number. Please ensure the number is correct without country codes.

  • State*
  • Your data privacy and security are important to us. Click here to review our Privacy Policy: Milberg Privacy Policy

  • Did you purchase any Aéropostale products after receiving these types of emails that you would not have purchased otherwise?*
  • Did you provide Aéropostale with your home address?*
  • Do you have proof of the Aéropostale emails?*
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  • Helpful documents include:

     

    Examples of these emails you received from Aéropostale within the last three (3) years showing:

     

    1. The subject line;

    2. The sender’s email address;

    3. Your email address; and

    4. The date you received the email.

     

    Please submit the most recent examples you have.

  • Thank you for completing the questionnaire. Please confirm the statements below.

  • I am 18 years or older and am submitting information based on my own experience, not for someone else.*
  • Applicants must select "Yes" or will be disqualified

  • Have you previously submitted information about this Matter to Milberg or another law firm or attorney?*
  • Are you currently pursuing claims against Aéropostale in another lawsuit, class action, arbitration, or other legal proceeding?*
  • Have you previously received a settlement, award, or compensation relating to a dispute against Aéropostale?*
  • I have not previously received a settlement, award, or other compensation relating to a dispute against Aéropostale.

  • The information I provided is true and accurate to the best of my knowledge.*
  • Applicants must select "Yes" or will be disqualified

  • If needed, I am willing to provide documents or testimony supporting the information I submitted.*
  • Applicants must select "Yes" or will be disqualified

  • I authorize Milberg to contact me about this investigation.*
  • Applicants must select "Yes" or will be disqualified

  • If necessary, I am prepared to provide documents or testimony confirming this information.

  • Select Save My Info to save your information. It will not be reviewed until you complete and electronically sign the Attorney-Client Agreement.

  • You will now be asked to electronically sign our Attorney-Client Agreement. This is essential in order to give us the permission we need to pursue this claim on your behalf.

    You pay nothing out of pocket.
    You will not be asked for any credit card information to hire our firm.
    If we win, our fee is paid from a percentage of the money we recover for you.
    If we do not win, you pay nothing.

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  • CONFIDENTIAL ATTORNEY-CLIENT

    CONTINGENCY-FEE RETAINER AGREEMENT

    Client: {full_name}

    Client Email | Phone: {email} | {phone}

    Adverse Party SPARC Group LLC d/b/a Aéropostale (“Company”)

    Covered Matter: False or Misleading Email Subject Lines

     

    READ THIS AGREEMENT CAREFULLY: This Agreement defines the Firm’s work, fees, expenses, settlement authority, communications, and each party’s rights, responsibilities, and expectations. No result is guaranteed. Client should ask questions before signing and may seek independent legal advice.

     

    This Confidential Attorney-Client Contingency Fee Agreement (the “Agreement”) is between Milberg LLC (the “Firm”, “We” or “Us”) and the client identified above (“Client” or “You”).

     

    Covered Matter, Scope of Legal Services. The Firm represents Client only concerning Client’s potential individual claims against the Company arising from the facts and conduct identified above (the “Covered Matter”). This representation covers investigation and, if appropriate, pursuing the claims described above through pre-suit resolution, negotiation, mediation, arbitration, or litigation as appropriate. Arbitration is a process for resolving legal claims before a neutral arbitrator rather than a judge or jury, generally with more limited discovery and court review. The Firm may pursue the Covered Matter through arbitration, litigation, or resolution before any formal filing, and this Agreement remains in effect regardless of the forum.

     

    Excluded Services and Matters. Unless otherwise agreed in writing, the representation does not include unrelated matters or claims, appeals, judgment or award enforcement, bankruptcy, individualized tax advice, or other services outside the Covered Matter.

     

    No Extension or Tolling of Deadlines. Entering into this Agreement does not extend, toll, or otherwise affect any statute of limitations, contractual deadline, or other deadline applicable to Client’s claims. Client is responsible for promptly informing the Firm of any known or suspected deadline that may affect the Covered Matter and providing information reasonably necessary for the Firm to evaluate applicable deadlines.

     

    Continuing Claim Verification. The Firm’s acceptance of this Agreement does not mean it has completed its investigation or determined that Client’s claim is eligible, viable, or suitable for pursuit or settlement. After this Agreement becomes effective, the Firm may continue investigating and verifying Client’s eligibility and other material aspects of the Covered Matter. You authorize the Firm to communicate with the Company concerning your account and the Covered Matter and to request, obtain, and review related records and information.

     

    Client Responsibilities. You agree to assist and cooperate with the Firm; provide truthful, accurate, and reasonably complete information and authentic supporting documents when reasonably requested; preserve relevant evidence and correct material inaccuracies or omissions; keep your contact information current; and be reasonably available for discussions, meetings, and any required court or arbitration proceedings.

     

    Our Contingency Fee. You will not owe us an attorney fee unless we successfully collect a financial recovery for You by settlement, award, judgment, or other monetary recovery on the covered claim. Our contingency fee is forty percent (40%) of your total gross recovery, calculated before deducting costs or expenses. If the state where you resides at the time of signing this Agreement does not permit a contingency fee of forty percent (40%) for the Covered Matter, the contingency fee will instead be the maximum percentage permitted under that state’s law, and the Firm will notify Client in writing of the adjusted percentage. Where required by law, the fee is negotiable between Client and the Firm. If a recovery includes non-cash consideration (for example, injunctive relief, in-kind benefits, or coupons), the Firm will determine the value of that consideration in good faith, using a reasonable and customary valuation method, for purposes of calculating the contingency fee, and will disclose that valuation to You in writing.

     

    Separate Attorneys’ Fees. Where legally permitted, the Firm may seek, negotiate, be awarded, or receive attorneys’ fees separately from your Recovery. Separate attorneys’ fees are not part of your Recovery, and, when paid for the same covered work, will be credited against the contingency fee otherwise due from You, rather than added to it, unless applicable law requires different treatment or You and the Firm agree in writing to another legally permitted arrangement.

     

    Expenses, Costs, and Liens. After attorneys’ fees are deducted, authorized costs and expenses, liens, taxes, and other properly chargeable amounts will be deducted from Client’s remaining recovery, and the balance will be paid to Client. Expenses may be incurred specifically for Client or advanced on behalf of similarly situated clients for their collective benefit. Shared expenses will be allocated pro rata based on each client’s relative share of the total group recovery, or on another reasonable and consistently applied basis if individual recoveries have not yet been determined. Amounts paid to third-party vendors, arbitrators, experts, or other service providers assisting with the Covered Matter are passed through at cost and are not retained by the Firm. The Firm will inform Client in writing of the nature and amount of any deductions from Client’s recovery.

     

    Co-Counsel and Service Providers. You acknowledge that We may associate qualified co-counsel in connection with your claim. If governing law requires later disclosure or consent concerning an actual division of fees, we will provide it. Association of co-counsel will not, by itself, increase your overall 40% contingency fee obligation. To improve efficiency, the Firm may use AI-assisted or other technology for appropriate tasks under lawyer supervision and with reasonable confidentiality and security safeguards

     

    Consent to Joint Representation and Collective Proceedings. You understand that the Firm represents, or may represent, other clients who have similar claims against the same Company. Coordinated representation may allow the Firm to pool resources, centralize common work, reduce duplication, and pursue a more efficient overall strategy. At the same time, clients may differ in their facts and objectives, which may create actual or potential conflicts among jointly represented clients. You consent to the Firm’s joint representation of You and other similarly situated clients and authorize the Firm, when appropriate, to investigate and pursue your claim through individual, multi-party, coordinated, collective, representative, mass-arbitration, or court proceedings. This consent does not authorize the Firm to favor another client’s interests over yours or waive every conflict that may arise. Some settlements may require acceptance by a specified number or percentage of participating clients. If so, the Firm will obtain any informed consent required by law before the settlement binds You.

     

    Limited Opt-Out Authorization. I authorize the Firm to opt me out of any amendment or modification to the arbitration agreement in the Company’s terms applicable to the Covered Matter. I also authorize the Firm, upon advance notice to me, to opt me out of any class or collective settlement applicable to the Covered Matter if the Firm determines in good faith that doing so is in my best interest.

     

    Communications. The Firm may use email, text/SMS, telephone, portals, electronic forms, mail, and other reasonable systems. Email will ordinarily be our primary means of communication.

     

    Settlement Authority and Decisions. You authorize the Firm to act as your exclusive legal representative in settlement negotiations concerning the Covered Matter, including individual, group, portfolio, or coordinated negotiations; make and respond to nonbinding demands and counterproposals; participate in mediation; and make reasonable negotiation and settlement-strategy decisions. The Firm may recommend that You accept or reject a settlement and explain the consequences of either decision. Client’s disagreement with the Firm’s recommendation does not itself end the representation or limit the Firm’s right to withdraw when legally permitted. Except as expressly authorized below under the Advance Settlement and Implementation Authorization or in another writing, the final decision whether to accept a settlement is Yours.

     

    Advance Settlement and Implementation Authorization

    By signing this Agreement and initialing where indicated below, Client decides in advance to accept any individual settlement that provides at least $100 in gross cash consideration (the “Settlement Floor”) and satisfies the terms below (a “Qualifying Settlement”).

  • Initials*
  • The $100 Settlement Floor is a minimum, not a target: in determining whether a proposed settlement is a Qualifying Settlement, the Firm will evaluate the offer in good faith in light of the value, strength, and risks of Client’s claims, and the reasonableness of the offer. Firm will not accept an offer at or near the Settlement Floor if it believes in good faith the claim is worth materially more without first reasonably attempting to consult Client where practicable. A Qualifying Settlement may include a customary release of claims arising from the Covered Matter, dismissal, confidentiality or non-disparagement terms, and reasonable cooperation needed to process payment or resolve liens. It may not require Client to admit wrongdoing, release unrelated claims, provide indemnification, materially restrict Client’s future conduct, or undertake another material affirmative obligation.

     

    For any Qualifying Settlement, Client expressly authorizes Milberg, without further consultation with or approval from Client before acceptance, to:

     

    Accept Settlement. Communicate binding acceptance of the Qualifying Settlement on Client’s behalf.

     

    Sign as Counsel. Execute settlement agreements, releases, stipulations, dismissals, and related documents in the Firm’s capacity as Client’s counsel where counsel’s signature is legally sufficient, and take other non-substantive, ministerial actions reasonably necessary to implement the settlement.

     

    Sign for Client. To the extent permitted by applicable law and any required power-of-attorney formalities, execute settlement agreements, releases, and related documents in Client’s name and on Client’s behalf as Client’s attorney-in-fact.

     

    Handle Settlement Funds. Receive, endorse where permitted, safeguard, deposit, and disburse settlement proceeds; deduct authorized attorneys’ fees, expenses, liens, and other properly payable amounts; and remit the balance to Client.

     

    Client may revoke or modify this authorization at any time before Firm communicates binding acceptance. Firm will not rely on this authorization following a material change in circumstances that reasonably calls into question whether it continues to reflect Client’s settlement decision. This authorization does not apply to an aggregate settlement where applicable law requires your separate informed consent, a settlement requiring court approval, or any sworn certification or other act that applicable law requires Client personally to perform. The Firm will provide any post-settlement notices and accounting required by applicable law or professional obligations.

     

    Confidentiality. Please protect privileged, settlement-confidential, or other confidential case information and do not post it publicly or on social media unless We advise otherwise or applicable law permits disclosure. Even if Client ultimately does not settle, receives no Recovery, or the representation ends, Client may remain obligated to keep nonpublic or confidential information concerning the Matter confidential. Nothing in this Agreement or in any resulting settlement restricts Client’s right to report conduct to, or communicate and cooperate with, any government agency (including the EEOC, SEC, or a state attorney general) or otherwise limits protections available under applicable whistleblower laws, and any nondisclosure or non-disparagement provision will be applied consistent with applicable law, including any restrictions on such provisions in settlements involving claims of sexual harassment or sexual assault.

     

    Ending the Representation. Client may end this Agreement at any time by giving the Firm written notice. The Firm may withdraw or terminate the representation when applicable law permits or requires, including for continued material failure to cooperate after reasonable notice; materially false, misleading, fabricated, contradictory, incomplete, or reasonably unverifiable information; prolonged inability to communicate with You; a conflict of interest; a legal or ethical restriction; a determination that the claim is not viable or should not reasonably be pursued; an unreasonable financial burden or other circumstance recognized by applicable professional rules; or another legally sufficient reason. After this representation ends, the Firm will have no obligation to provide further legal advice or services concerning the Matter unless We separately agree in writing or applicable law requires otherwise. If the representation ends before a Recovery is obtained, the Firm reserves the right to seek a fee for services performed and reimbursement of expenses advanced, determined under applicable law (for example, on a quantum meruit or pro rata contingency basis), and to assert any lien available under applicable law to secure that amount.

     

    Arbitration between You and Us. The relationship between You and Us will be governed by New York law, without regard to its conflict of law rules. Any disputes between You and Us will be decided in arbitration by the JAMS, under its Streamlined Rules, which can be found here: https://www.jamsadr.com/rules-streamlined-arbitration/, in your county of residence or in New York County, unless the dispute is subject to arbitration under the Part 137 Fee Dispute Resolution program. More information about that program is available here: https://ww2.nycourts.gov/rules/chiefadmin/137.shtml. By agreeing to arbitrate disputes with the Firm, including any future malpractice or fee dispute, Client gives up the right to a jury trial or court proceeding on those disputes and accepts arbitration’s generally more limited discovery and appellate review. Client is encouraged to ask the Firm questions about this provision, and may wish to consult independent counsel, before agreeing to it.

     

    Entire Agreement. This Agreement constitutes the entire agreement between the Firm and You concerning the subject matter and supersedes prior or contemporaneous understandings on that subject. All other provisions of this Agreement remain unchanged. If any provision is invalid, illegal, or unenforceable in a jurisdiction, that does not affect the remaining provisions to the extent permitted by law.

     

    By signing, I confirm that:

    I have read and understand this Agreement, had an opportunity to ask questions and seek independent legal advice, and will receive a completed copy after the Firm accepts it.

    I understand that I have decided in advance that a Qualifying Settlement meeting the $100 Settlement Floor may be accepted on my behalf without further approval, subject to the conditions above, and that I may revoke or modify that authority before the Firm communicates binding acceptance.

    I understand that the $100 Settlement Floor is the minimum gross settlement amount, not the amount I will receive after attorneys’ fees and authorized deductions.

    I understand that the contractual attorney’s fee is 40% of my gross Recovery, calculated before costs, expenses, or liens are deducted, unless the law of my state of residence at signing requires a lower maximum percentage, in which case the lower percentage applies.

     

    Acknowledgment and Agreement

    If You agree with these terms, please sign and return this Agreement.

    We look forward to working with You and advocating on your behalf in this matter.

    Sincerely,

    /s/Douglas H. Sanders

    Douglas H. Sanders

    MILBERG LLC

    1311 Avenida Juan Ponce de León

    San Juan, Puerto Rico 00907

    Tel: (516) 741-5600

    dsanders@milberg.com

    Agreed to on this _ day of _____, 2026.

    _______

    {full_name}

  • Date*
     - -
    2 digit month, 2 digit day, 4 digit year
  • VIA CERTIFIED MAIL – RETURN RECEIPT REQUESTED

     

    SPARC Group LLC d/b/a Aéropostale

    Attn: Legal Department

    6501 Legacy Drive

    Suite B-100

    Plano, TX 75024

     

    Re: Notice of Individual Dispute Concerning False or Misleading Email Subject Lines

     

    To Whom It May Concern:

     

    I am providing this Notice of Dispute to notify SPARC Group LLC d/b/a Aéropostale and any affiliated entities responsible for the challenged conduct (collectively, “Aéropostale”) of my individual dispute concerning my receipt of commercial emails from Aéropostale with false, misleading, or deceptive subject lines.

    Nature and Basis of Dispute

     

    I personally received promotional emails from Aéropostale during the applicable limitations period at {answer_5}.

     

    The subject lines of those emails stated or suggested that a sale or discount was ending, expiring, available only for a limited time, or in its final hours or that inventory was selling out. Based on my current understanding and counsel’s investigation, Aéropostale routinely continued to offer the same or materially same sale or discount days or weeks after the sale or discount had supposedly ended or sent follow-up emails purporting to extend the sales or discounts. The deadline or limited-time language in Aéropostale ’s subject lines was intended to create a sense of urgency and falsely conveyed that the promotions would no longer be available after the stated or implied deadline. This conduct made the subject lines false or misleading.

     

    Aéropostale also sent emails with subject lines offering promotions or sales that applied sitewide, to everything, to the entire contents of a cart, or to all items of certain broad categories. Based on counsel’s investigation and current understanding, the promotions were, in fact, routinely subject to exclusions. This conduct made the subject lines false or misleading.

     

    I contend that Aéropostale’s conduct violated the District of Columbia Electronic Spam Deterrence Act, D.C. Code § 28-5001 et seq.; the Indiana Deceptive Commercial Electronic Mail Act, Ind. Code § 24-5-22-1 et seq.; the Kansas Commercial Electronic Mail Act, Kan. Stat. Ann. § 50-6,107; the Maryland Commercial Electronic Mail Act, Md. Code Ann., Com. Law § 14-3001 et seq.; the North Dakota Commercial Electronic Mail Consumer Protection Act, N.D. Cent. Code § 51-27-01 et seq.; the Washington Commercial Electronic Mail Act, Wash. Rev. Code § 19.190.010 et seq., as well as other applicable state and federal laws prohibiting false, misleading, unfair, or deceptive advertising and business practices.

     

    This notice concerns all qualifying promotional emails I received from Aéropostale, including emails that may not yet have been individually identified. I reserve the right to supplement this notice as investigation continues, and additional emails, campaign information, transmission records, and other relevant facts become available.

     

    Relief Sought

     

    I presently seek $500 in monetary relief per false or misleading email transmitted from Aéropostale to me in to resolve this dispute. This amount reflects my present good-faith settlement demand based on the information currently available, including the claims asserted and the remedies potentially available under the above-listed statutes, and other applicable law. I also seek injunctive relief requiring Aéropostale to cease the challenged practices.

     

    Nothing in this Notice waives any claim, remedy, or right to seek different or additional relief if subsequently discovered facts, applicable law, or the course of proceedings establishes entitlement to such relief. Nor does this Notice constitute any concession concerning the number, measure, or proper unit of violations or damages.

     

    Informal Resolution

     

    I am providing this Notice in good faith to afford Aéropostale an opportunity to resolve this dispute before formal proceedings become necessary. I am willing to engage in good-faith resolution discussions during the 60 days following Aéropostale’s receipt of this Notice. If the dispute is not resolved during that time, I am prepared to pursue arbitration and pursue any other available remedies.

     

    Nothing in this Notice constitutes a concession or waiver concerning the existence, formation, assent to, notice of, applicable version, applicability, scope, interpretation, or enforceability of any arbitration, dispute-resolution, or related procedural provision Aéropostale may invoke, including any procedures or conditions governing the initiation, administration, or resolution of a dispute. I expressly reject—and do not consent to—any unilateral amendment or modification to Aéropostale’s terms unless I affirmatively agree in a separate, signed writing. Nothing in this Notice waives any claim, remedy, defense, objection, or right to proceed in any forum otherwise available under applicable law.

     

    This Notice is based on the information currently available and is not intended as an exhaustive statement of all facts, claims, theories, or remedies. I reserve the right to supplement this Notice as additional information becomes available.

     

    Aéropostale should take reasonable steps to preserve documents and electronically stored information relevant to this dispute. This includes all records related me—such as any accounts, addresses, location and geolocation data, and terms-assent information associated with me. Aéropostale must also preserve all records relating to the challenged emails, subject lines, and promotions—including the emails and headers; campaign and transmission data; promotion schedules and extension decisions; records identifying the responsible sender(s) and their location(s); all related internal and external emails and other communications; and the metadata relating to same.

     

    If Aéropostale considers this Notice deficient in any manner, please notify my attorneys so that they may consider and respond during the informal-resolution process.

     

    I authorize Aéropostale to communicate with my counsel identified below and to produce to them all records and information associated with me that are reasonably necessary to evaluate and resolve this dispute.

     

    Please direct all communications concerning this matter to my counsel identified below.

     

    Sincerely,

     

    _______

  • By and through counsel,

     

    Lucy Holifield

    Gary M. Klinger

    MILBERG PLLC

    227 W. Monroe Street, Suite 2100

    Chicago, IL 60606

    lholifield@milberg.com

    gklinger@milberg.com

    Tel. (501) 766-6229

    Christian K. Torres

    MILBERG PLLC

    405 E. 50th Street

    New York, NY 10022

    ctorres@milberg.com

    Tel. (865) 412-2700

     

    Attorneys for Claimant

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  • Thank you for your interest.

    Based on the information provided, we are unable to move forward with your claim at this time.

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